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Reviews, get directions and information for Dairy Queen

Dairy Queen
"Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain."
Address: 888 3rd Avenue E , Owen Sound N4K 2K5, ON, CA
Phone: (519) 376-1751
State: ON
City: Owen Sound
Zip Code: N4K 2K5


Opening Hours

Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-23:00
Saturday: 10:00-23:00
Sunday: 10:00-22:00


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Reviews
This dq is hit or miss to be honest. Food is great although they do not sell things other dairy queens do such as large poutines and a few other things. Some days I get cheese curds on my poutine and other days shredded cheese so you never know until you get it. Inside is usually on the dirty side and the bathrooms are usually disgusting. If your just getting take out burgers you'll be fine but eating in is a risk. Also it was pretty expensive , 27 dollars for a burger meal plus a kids cone. Also they have next level cake decorating skills check out the 6 they put on my son's cake
Just had the nicest guy at the counter help me chose my treat. I didn’t know they did cherry flavour so got the cherry milk shake. Delicious
We got 3 banana splits, 1 medium and 1 small blizzards this evening. They did not have any banana left so they added extra strawberry and pineapple. The pineapples we're almost rotten. My brothers got stomach cramps. I called them just to warn so no one else gets sick. The person who answered the phone got it personal and said "Ma'am I changed it this evening it cannot be old. We are not poisoning you." I am wondering if this is their attitude to every customer.
I originally ordered DQ through Skip the Dishes and my Skip driver didn't bring part of my order. I called DQ to see if he forgot it, and the gentleman I spoke to was very kind and offered to bring me the rest of my order himself, and also called Skip the Dishes for me to make them aware. The DQ employee showed up within 15 minutes of speaking on the phone, I was very pleased with their customer service and their desire to make their customers happy! This definitely showed me they go the extra mile for their customers :
I had a great burger from DQ Owen Sound. Also got a ice cream cake for a birthday that evening. It was a huge hit.
I was very disappointed that dairy queen is still using single use plastics for their containers, tops, straws, forks, spoons, knives etc. These are banned in Ontario for good environmental reasons. I would like to see dairy queen and all restaurants obey the law.
dining area is filthy, tables are sticky, staff does not care. ice cream was good tho, hence the 2nd star.
Had a blizzard which was almost too much for me in amount of food. They were fast to serve.Food: 3/5
Yesterday was our 3rd visit over the summer and all I can say is that this DQ is not being managed or operated well. The first 2 times we ordered blizzards that would not have passed the flip test note, they have not done the flip test those 2 times as the ice cream is already melting as they hand you your blizzard. I know that is not the DQ standard and so am wondering what is happening that this is the quality of product being served? Yesterday we didn't even order. We started to, I ordered 2 items, then the phone rang and the person taking the order doesn't punch in my items, he just took the call. So I tried to carry on with my order and he just puts up a finger to wait; which I would have been happy to, had we had been spoken to kindly and been shown that our business was valued. This gentleman goes to the back to listen to what is apparently a more important phone call and in all fairness it could have been. I try to not make too many judgements or harsh ones when I don't know the whole picture. But another staff comes out from the back, looks at us, looks at the staff on the phone who is behind in the food prep area and then just returns to the back. It was at this point we discussed our options and felt that supporting a local business over a corporation was a better use of our time and money and so we left.
Always good food. Friendly staff and quick service.Food: 4/5
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