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Reviews, get directions and information for Credit Union 1

Address: 5535 95th St, Oak Lawn, IL 60453, USA
Phone: (708) 952-7020
State: Illinois
County: Cook County
City: Oak Lawn
Zip Code: 60453


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed


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Reviews
Called for a third party auto loan payoff. The man on the phone gave complete attitude and told me "We can only give information to the client" So I explain our mutual customer traded in his vehicle and we have a power of attorney & retail order form to fax over. Still same response and attitude. I ask him how do they expect us to payoff his traded vehicle without the payoff information? Again, a snarky response saying "If you send us a payoff and its short we won't release the title" At this point the teller is being completely ignorant to the fact that I already know this information on top of the sass in his response. I ask for a supervisor and he tells me she will give me a call back. Never got a call. Why do people have to be LAZY and IGNORANT. I called the Evergreen park branch and was able to obtain the payoff. Don't waste your breath with these people.
8 years ago (29-01-2018)
The teller applied my payment to the wrong transaction and I have called and emailed for resolution to no avail. Use a real bank for financial transactions!!!!!!! Still waiting for someone to properly apply my payment to my car loan!!!!!!
9 years ago (31-01-2017)
Friendly and great service.
8 years ago (03-08-2017)
Great Customer Service ...
8 years ago (19-08-2017)
The employees are always so nice and helpful I don't think I have ever had a bad experience with them
9 years ago (15-07-2016)
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