Coxwell Ultrasound

if you want good photos of your baby don't go here. I am 32 weeks and I got two photos of the same thing. his "Head" my partner came in she didn't show him anything we couldn't see anything at all. the tech just didn't care. I wanted proper photos to have for my last ultrasound and I don't have them now, So I will probably be going else where for a private one. terrible. no wonder this place is rated so poorly. I've gone to other techs and they had NO issue. considering the day before my ultrasound I had a ultrasound somewhere else an they saw EVERYTHING. head legs arms. So either it's the machines or sh!tty techs.

Cold and unsympathetic staff. Run-down and corner store like place. Receptionist was rude and barely looked up from her desk. Technician spoke little English. Would not recommend. N.B. The owner says I “have reviewed the wrong place”. I have not. This really was my experience at Coxwell Ultrasound.

All the staff at Coxwell Ultrasound were very accommodating with my recent visit. In a time where its very difficult to get any diagnostics done, they were able to hold a last minute spot open for me while I made a cross town trek.

I had an obstetric ultrasound at the Coxwell location a few weeks ago and just wanted to comment on how good of an experience it was. For once, my ultrasound technician Masuma? was very friendly and approachable to answer my questions. Other technicians that I have been to didn't even talk and just get the job done like robots. It was my best ultrasound experience thus far and would definitely go back. I have had no problem booking with Insight and previously, they even accommodated me when other clinics cancelled on me, sometimes within days of scheduled appointments.

I went 2 times for obstetric ultrasounds. 2 stars because it was easy to book both appointments but the ultrasounds themselves were terrible. The first technician was ok, at least she greeted me in a nice way, but stayed 35 min quiet while doing my ultrasound. My husband came inside and she showed the baby for less than 2 minutes. The second time I went to this place I had a different technician and this one was awful. She started saying that she does not talk and turned on the radio in a rude way. When she called my husband, he stayed inside the room for less than 1 min, she quickly showed us the baby and was rude answering about the gender we knew the gender before going to the place because we did the blood test and the midwife wrote on the requisition to tell us the gender. We totally understand that the staff can not discuss the ultrasound results, I wasn't expecting anything related to that. What this place fails is in providing customer service, they barely ask if we are doing well, and they quickly try to get rid of us. I don't know how to explain it better, but it isn't a place where I felt welcome. Unfortunately, I won't go back and I won't recommend it to other people.

Used one of my limited sick days to have an ultrasound because they don’t have appointments later in the afternoon. Last minute I was told the tech that does that type of ultrasound is sick and my appointment was cancelled. So frustrating.

The Receptionist is amazing they were kind & friendly, but the ultrasound technical he needs to take training on how to treat the patient with respect and kindness because most patient who comes to do an ultrasound is probably sick they need help. Showing little kindness doesn't hurt. That is why I rate this place one start I hope the owner looks after his business.

I also wanted to post a positive review to balance out the negative ones. The receptionist has always been kind and polite with me, and the technicians have been professional, thorough, and friendly. It is true that it is better to call back later if you don't get through, instead of leaving a message. It is also true that partners are not allowed in for the whole ultrasound even when there is no pandemic, though they always offer to call the partner once the ultrasound is complete, to show them the findings. There is nothing wrong with the service provided, as long as you are aware of these things.

Thank you to the receptionists and staff but I found the doctor/technician asian male, I'd say 40-50 y/o very, very rude. He barely acknowledged me, I could not understand him very well and he acted annoyed, he pushed the paper up my groin / legs without notifying me and with no tact and respect, his tone and his manners were rude, etc. I left my appointment very sad. Sorry for the whole clinic though, everyone else was super. Too bad he was 90% of the experience. UPDATE Now that I met with the doctor who requested the ultrasound, I learned that my diagnosis from coxwell ultrasound was computer generated and doesn't mention the reason I went there for reflux. I'll have to redo it somewhere else. Very disappointed I had to go through this for nothing..

I wanted to say how great the tech I had was, her name was Lina. She was very caring and thorough and probably the best tech I have seen to date.

Directions to Coxwell Ultrasound with public transportation

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