Cowansville Toyota - Brome-Missisquoi

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About

Cowansville Toyota, membre du Groupe Guy St-Louis est un concessionnaire automobile de premier plan qui offre des voitures neuves et d'occasion Toyota.

Story

Desservant la région de Cowansville, Cowansville Toyota, situé au 165, Rue Salaberry à Cowansville, QC, est un concessionnaire de premier plan qui vous offre des voitures neuves et d'occasion Toyota . Notre personnel des ventes dévoué et nos techniciens chevronnés sont ici pour rendre votre expérience d'achat d'un véhicule agréable, facile et financièrement avantageuse. N'hésitez pas à utiliser nos diverses ressources en ligne dès aujourd'hui afin de permettre à notre excellent réseau de collaborateurs de tout mettre en oeuvre pour vous installer au volant de votre voiture, camion ou VUS idéal!

Address: 165 Rue de Salaberry, Cowansville, QC J2K 5G9, Canada

Phone: (450) 263-8888

Website

ac.atoyot.ellivsnawoc@setnev

State: Québec

County: Brome-Missisquoi

Zip Code: J2K 5G9

Update Info

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Reviews

I was really happy with the sales service when I bought my new Prius 2 years ago. Since then, things have gotten less ideal. If you're booking appointments,  you need to do so about a month in advance. 

Last year, my Aquapel on my windshield was applied incorrectly and therefore there was a constant hazing effect in the rain.

This year, I called for a tire change and was offered Nov 30th. When I asked if they could do it any earlier, they said they could do the 28th. I asked about simply picking up my tires, and suddenly it could be done the 21st. 

As snow is arriving sooner than that, I called back today to inquire about picking up my tires. Now suddenly they could do it next week if I was willing to leave them my car all day. 

Not impressed with the new system, which is a shame as the service was previously excellent.

 8 years ago (10-11-2017)

Seriously awful experience, the team here at Toyota Cowansville mislead me and last minute changes to the deal.

My experience: I was looking to buy a Toyota, and went there twice in person. On the first visit I test drove the car and we negotiated on price, where i got a discount, at the time specifically telling the dealer i do not want financing. On my second visit we agreed on a free set of winter tires to seal the deal. I thought about it another day and call to accept the offer, when i received the contract they only gave me the free tires... i contacted them again to try and figure out and they said the first deal was only with financing, which outright lying.

If there is one thing i cant stand in this life, is a shyster and a liar. Shame on you Toyota Cowansville.

 8 years ago (02-08-2017)

Before the sale, we could easily get in touch with the salesman Daniel Cote.  He would call us right back for every question we would have! After the sale, it was extremely difficult to get a hold of him. We were promised that the car will be well detailed in order to clean the dog hair. We even stated it in the contract that the interior/exterior cleaning has to be made prior to delivery. We had to make a complaint to his boss in order to get it done. And his boss attitude? He said : what do you expect? It's a 2014? With his attitude, no wonder his employees don't give a damn to satisfy their clients after sale. We also bought winter use tires, one of which has a clue in it! We paid 400$ to fix a little bump on the top of the car and two touch ups on the hood. Obviously, he forgot about the two touch ups. Clearly, I wouldn't recommend this dealer.

 9 years ago (20-10-2016)

I have been trying to reach out to these guys for more then 2 weeks NO RESPONSE!!! I submitted more then 4 requests on there website for car proof and other infos NOTHING!! 
Finally, I tried the online chat talked to someone he was trying to resume the conversation very quickly didn't care to hear it to the end.. promise to get "someone" from sales to contact me then i received a one of these automatic response email few minutes later from a guy called Robert Vanloo promising to help me with my inquiry the next day.. That was Thursday by the way, Friday was Easter so I didn't expect anything until Monday.
Monday came.. Did i get any assistance from the professional sales Team? Noooo!!! Of course not! why would they?!! Right?
I was actually planning on driving 5 hours to see the car. Now I'm very hesitant after all the bad reviews i read here and the bad start that I had trying to communicate with the sales team.

 8 years ago (18-04-2017)

very dissapointed.  sent 3 requests on 2 different web-sites. didn`t receive ANY answer for a week. unprofessional

 9 years ago (10-01-2017)

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