Country Inn & Suites By Carlson, Manteno, IL

Reviews, get directions and information for Country Inn & Suites By Carlson, Manteno, IL

About

Right off of I-57, we offer to you comfortable, cozy rooms, an indoor pool with hot tub, a delicious breakfast, warm cookies, and a friendly staff. :)

Story

A friendly staff, gracious amenities, warm and comfortable rooms and a convenient location awaits guests of the Country Inn & Suites in Manteno, IL, located just off I-57 and within minutes of some of the area's top attractions like the Diamond Point Ball Fields, the Chicago Bears Training Camp, Northfield Square Mall and the Bourbonnais Township Park District. Each of our rooms include a microwave, a refrigerator, complimentary wireless Internet access, a coffee maker with complimentary coffee and a work desk. To ensure our hotel's guests enjoy their stay in Manteno, IL, the Country Inn & Suites offers a free breakfast buffet daily, an indoor pool, access to our Read It & Return® book lending library and use of the well-equipped Fitness Center. Book online today and discover why our pet-friendly and affordable accommodations outshines other hotels in Manteno, IL.
100% non-smoking facility

Mission

At Carlson, we work with a clear and noble purpose. We seek to:

Serve millions of guests and travelers in a way that postiviely influences their lives.
Provide tens of thousands of jobs and help our employees grow and achieve their potential.
Contribute to the common good through our commitment to social responsibility.
Generate attractive financial returns for our shareholders and business partners.

Address: 380 South Cypress Drive, Manteno, IL 60950, USA

Phone: (815) 468-2600

Website

moc.rodizernoslrac@tnam_xc

State: Illinois

County: Kankakee County

Zip Code: 60950

Update Info

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Reviews

Bathtub was very dirty and breakfast was pretty unappetizing. Toilet seat was barely attached. Also posting signs around that you refuse to refund anyone who is bothered by the construction going on or didn't know about it before booking is ridiculous. Even more ridiculous is having people sign an extra paper that they will charge you $100 if you dirty any of the linens or towels "too much". Last straw was being unable to accommodate me working night shift and having any hope of getting my room cleaned. They never even offered more towels. Definitely had better conceirge member benefits at other Club Carlson hotels. Overall very underwhelming.

 2
 7 years ago (21-11-2017)

Go here if you want to have the most stressful time you've ever had at a hotel. They steal your money, over charge and then lie about it. Watch out for the stuck up 2 faced lying hotel manager. They charge your card, take the money out and then tell you it's being "held".  They accused me and my family (2 adults and a child in the room) of smoking marijuana multiple times even after being told it was not us. Stayed for 3 weeks and I have never seen so many disgruntled customers in my life. never staying again and I will always tell people not to go there.

 1
 7 years ago (16-11-2017)

Super friendly staff. Very quiet, well appointed room.   Nice, but very small pool. Good to splash in. Free breakfast - sausages, biscuits and gravy and waffles for hot food, assortment of cereals, yogurt, bagels, muffins as well as a variety of drinks.

Would definitely stay here again.

 5
 7 years ago (24-07-2017)

I came into town to attend the last practice at the Bears' training camp. I chose this hotel for my weekend stay because of its proximity to the camp. I got in late (after 11 PM). I didn't particularly care for the employee that checked me in. When I asked a question, her answer was very snippy. Didn't sit right with me at first, but then I shrugged it off. However, the treatment I received from the two front desk employees the next day was nothing short of spectacular. The manager allowed me to extend my checkout by an hour, which I desperately needed. That was very much appreciated! Additionally, when my Uber was late to pick me up, I arrived 4-5 minutes past my checkout time. I was in freakout mode thinking the hotel was going to require me to pay for another night in order to retrieve my belongings from the room (that is how it is done at most hotels). This was not the case! The young man at the front desk said that was not necessary. He reprogrammed the key for me! I never leave reviews, but I just had to commend these two employees for accommodating me as much as possible! I would stay here again, for sure. I gave it 4/5 stars because of the first employee I interacted with. Wasn't a big fan.

 4
 7 years ago (16-08-2017)

I can honestly say this has been one of the worst hotels I have ever stayed at.  Would not recommend it to anyone, ever.  Highly recommend not drinking anything they offer as every time myself and my friend that were there found stuff in our drinks especially the coffee with green fibers coming out of the pots.  The manager refused to talk to us over several issues that we had the few days we were there, and the entire staff was very rude about anything that you would need to ask about.  Cleaning staff didn't even attempt to clean the rooms as I found dirt in hair in the bathroom on the first night before using anything.  I wanted them to come in the second night and the same thing didn't even add toilet paper.  Myself and my friend ended up leaving early and switching to a different Hotel down in Bourbonnais. 

 1
 7 years ago (14-08-2017)

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