Costco Optical

So convenient and easy to get a booking too. The inside of the office is a little bit dated nonetheless the doctor was detailed with my eye exam. The only downside is they don’t do direct billing.

I had the worst eye exam of my life here. The receptionist also was the one who takes you through some tests before you see the actual optometrist. The receptionist made me feel bad about not being able to complete some of the tests properly even though I was trying my hardest. She has no empathy. I wasn’t there for a regular check-up I went because I was having blurry vision and pressure behind my eye. It seems she is inexperienced and unable to conduct these tests in a professional and sympathetic manner. I ended up having to also do a test to see if I have blind spots. I was suppose to click a button when I see a dot of light. In some spots I honestly could not see anything and I was already feeling scared but was made to feel worse because she was sighing loudly behind me and kept telling me over and over to click the button. She made me feel stupid and sometimes I did click the button when she told me too which may have altered my tests result but I just wanted her to stop harassing me. The test was located behind her desk and I had to use her chair so maybe she wanted me to finish quickly so she could sit back down. Underneath there were so many boxes I had no room for my legs so they were squished up against the boxes the whole time. Afterward I had painful marks in my legs because the test took a while. So uncomfortable and unsanitary. I emailed them about my experience and have not heard back so they don’t care either. The optometrist was so lovely but either then that everything else was horrible.

The eye exam part of the biz is the worst I’ve ever experienced. Being forced to wear a mask for vision testing was very frustrating because my breathing led to the lenses being fogged up so heavily that I wasn’t able to see the chart properly, thus distorting the result. Despite my protest, the woman didn’t allow me to remove my face mask. I ordered two pairs of progressive glasses through Costco but had to return them due to incorrect eye test result and Costco’s lack of lens choices. I had to go to another shop for a new pair and the result wasn’t significantly better when I realized it’s the eye exam report that causes me this huge headache, literally. So I tracked down the store on west Broadway that sold me my first patient of progressive glasses 7 years ago. The owner who is licensed to do eye test as well tested my vision and got me a new pair. Problem solved, after I wasted over $900 because of Costco.

I went to get some new contact lenses at Costco. And I met Bonnie, she is amazing person who helped me a lot. My glasses leg was broken and I taped it. She didn’t need to fix my glasses but she did extra miles. I can’t thank her enough!!! She save my vision! Thank you

I had a horrible eye exam with Dr Maria Wang today. She was extremely rude and unprofessional. She was very impatient and had a very condescending attitude the whole time. She made me feel very uncomfortable. Super disappointing as i’m always happy to support female doctors and women in general. I would not recommend her to anyone and I will definitely get my eyes rechecked somewhere else.

Costco’s eye exam service and pharmacy are among the worst of their kind based on my personal experiences. Although I go shopping regularly at Costco for groceries and household items, I stay away from their pharmacy and vision care department as the services are so subpar. I’d rather spend just a little bit more for better experience elsewhere.

I need a contact lenses prescription and, because they do not sell contact lenses, they could not give me one. The eye exam is $125 but you have to go to another place to do contact lenses fitting.

In and out in less than 25 min, full eye exam and a new prescription. Book in advance show up on time and it’s super fast. My second time here.

Please Never go to the ‘Westcoast Doctors of Optometry’ inside of the costco. Just go to the other branch if possible!! The worst feeling ever after paying $125 for the horrible service. The Chinese optometrist called Dr. Yu-Wen Maria Wang snapped at me whenever I tried to ask things to clarify because she talked too fast, almost murmuring with low-tone voice. Fyi, this woman was late for the appointment and she knows there was another patient after me. I don’t even want to call her Dr. I seriously think she is a racist because I’m international person with not-fluent English speaking. This one star even doesn’t deserve for her rude, obnoxious and condescending attitude toward me during the exam. I feel still not comfortable and disgusted by her. I miss that Korean Dr.Julie Bae so much.

I will not recommend this place if you are looking for contact lenses. I booked an appointment and came in with my prescription given by my eye doctor. They refused the service because it was the contact lenses prescription, not for glasses. Why would you NOT accept a contact lenses prescription for contact lenses? Did not make sense to me. I just wasted my time on Sunday.

Directions to Costco Optical with public transportation

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