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Reviews, get directions and information for Cook's Plumbing, Heating and Air Conditioning

About

Cook's can typically be found installing and maintaining our customers’ heating, air conditioning, geothermal and water treatment systems.

Story

Cook’s Plumbing, Heating & Air Conditioning has been owned and operated by the Cook family for over 30 years.

We’re the Home Comfort Superheroes! We can typically be found in more mild-mannered activities, installing and maintaining our customers’ heating, air conditioning, geothermal and water treatment systems. But when trouble strikes, we quickly transform into an emergency problem-solving team. Ready to get your family out of a jam with our 24 hour service, 365 days a year, the Superheroes at Cook’s are always on the job.

Our reputation speaks for itself with repeat customers spanning generations. The Cook family lives and works in Grey-Bruce we service the Owen Sound, Bruce Peninsula, Saugeen Shores, Port Elgin, Meaford, Thornbury and Collingwood and areas. So we understand the water supply and water treatment issues that our customers face every day. We choose the finest manufacturers with the best warranties when installing equipment in your home. Our customers trust our recommendations, so naturally we service everything we sell. We’re in this for the long-haul, and we won’t compromise with your home. Our commitment to excellence is the cornerstone of our business. And our reputation is legendary. Ask around!

Address: 1603 2nd Ave E, Owen Sound, ON N4K 2J6, Canada
Phone: (519) 371-0605
moc.stmb@eciffoskooc
State: Ontario
County: Grey County
Zip Code: N4K 2J6



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Reviews
If someone asks me who to call if they need a plumber I will tell them NOT TO CALL COOK'S. My husband called on a Monday morning asking for a new water heater and a new plumber (ours retired) and was told he would have a call back by 2 p.m. No call. I called back the next day to see if they had the right phone # and was told Luc didn't get back into the shop until late and that she would have him call me ASAP. Guess What? Still no call almost 2 weeks later still no call. I am not a HAPPY CUSTOMER.
7 years ago (28-09-2017)
Had an excellent experience with the crew at Cook's. They installed a propane stove at my Mallory Beach cottage to help with the hydro bills. The showroom had a lot of options for me to see, all available in either natural gas or propane. Had to learn a bit about gas heating to know how to choose wisely, but they walked me through everything so I didn't feel quite so dumb. They actually talked me out of a larger (more expensive) stove because it would heat up too fast, click off, and then we'd lose our nice view of the flames. Long story short, we made the right choice. Everything was done in one day, including installation of a new chimney through the roof. No leaks, no problems. Just cozy warm at the touch of a button. Couldn't be easier. Thanks, guys!
8 years ago (26-09-2016)
Dear Hudson Palmer, We have searched our files completely and have no record of doing any work for you, ever in the last 25 years. Unfortunately, it appears that you’ve made a mistake and are reviewing the wrong company? We hope you find those who did such a bad job with your plumbing and heating. As a matter of policy, while we strive to get everything right the first time, in the rare situation where a return visit is necessary, Cook's endeavours to have our customers 100% satisfied. This was obviously not what happened with your plumbing and heating provider. A brief search of your google review history reveals that you have also been the victim of appallingly substandard service from every single tradesperson you’ve dealt with over the years. We truly hope things get better for you in the future. Jim Cook
8 years ago (12-10-2016)
Great service, great follow up! Thanks!!!
7 years ago (25-07-2017)
Absolutely terrible. The messed up so many thing in my plumbing and heating, it has cost me thousands of dollars to fix and countless hours. Beware, when a company has to advertise so much...obviously no repeat customers.
8 years ago (17-09-2016)
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