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Reviews, get directions and information for Complexe de Santé Reine Elizabeth

About

A pioneer in health care, comprised of expert health professionals in public and private sector organizations offering a comprehensive range of quality medical services all under one roof.

Story

Le Complexe de santé Reine Élisabeth est un centre de santé communautaire qui offre des services de santé ambulatoires traditionnels et non traditionnels sous un même toit, de facon efficace et accessible à tous

Mission

Our Mission: The Centre-West Community Health Corporation exists, in partnership with others to promote and preserve the health and well-being of all members of the Queen Elizabeth Community.

Notre Mission: La Société de santé et bien-être de la communauté Centre-Ouest existe en partenariat avec d'autres institutions afin de promouvoir et de préserver la santé et le bien-être de tous les membres de la communauté du Reine Élizabeth

Products

Une clinique sans rendez-vous, dont les médecins d'urgence dispensent des soins médicaux de qualité 7 jours par semaine dès 8 h 00

Une clinique médicale spécialisée offrant des services en cardiologie, médecine interne, neurologie, urologie, ORL, endocrinologie, ophtalmologie, médecine et Botox ainsi qu’un programme éducatif pour les personnes souffrant de diabète.

Un centre d'imagerie offrant radiologie générale, l'échographie, la mammographie, la densité osseuse et des services de fluoroscopie. Ce service est ouvert sept jours par semaine.

Un centre de prélèvement et laboratoire médicale à la fine pointe de la technologie, l'un des 15 centres désignés de détection du cancer du sein du Québec. Une clinique de médecine familiale du CUSM doté de nombreux médecins et ouvert 5 jours par semaine.

Une clinique dentaire affiliée à la faculté de médecine dentaire de l'Université McGill, offrant une gamme complète de services, ainsi que des soins d'urgence 24 heures

Une source de services de santé mentale de qualité offerts par un groupe qualifié de psychiatres, de psychologues et de travailleurs sociaux ainsi que l'accès à une variété de groupes de soutien

Services de soins infirmiers à domicile

Services de santé, comme la chiropractie, la nutrition, la diététique, physiothérapie, l'ostéopathie, l'audiologie et la médecine esthétique

Thérapies alternatives y compris, l'acupuncture, la massothérapie, l'homéopathie et beaucoup d'autres

Un institut de chirurgie au laser

Accueil un large éventail de groupes et associations sans but lucratif

A walk-in clinic whose emergency physicians dispense quality medical care 7 days a week from as early as 8 :00 a.m.

A specialized medical clinic providing services in cardiology, internal medicine, neurology, urology, Otolaryngology, Endocrinology, Ophtalmology, and Medical Botox along with an educational program for people suffering from diabetes.

An imaging centre offering general radiology, ultrasound, mammography, bone density and fluoroscopy services. The department is open seven days a week.

A state-of-the-art sampling centre and medical laboratory, one of 15 accredited Breast Cancer Detection Centers in Quebec. A MUHC Family Medicine Clinic staffed by many physicians and open 5 days a week.

A dental clinic affiliated with the McGill University Faculty of Dentistry, offering a full range of services, as well as 24-hour emergency care

A source of quality mental health services provided by a qualified group of psychiatrists, psychologists and social workers, and offering access to a variety of support groups

A provider of in-home nursing services

Other health services, such as chiropractic, nutrition, dietetics, physiotherapy, osteopathy, audiology and aesthetic medicine

Alternative therapy services including, acupuncture, massotherapy, homeopathy and many others

An institute for laser surgery

Home to a diverse range of not-for-profit health groups and associations



"An QEHC is an imaging centre offering general radiology ultrasound,X-ray, digital mammography, bone density and fluoroscopy services. We are open 365 days a year."
Address: 2100 Avenue Marlowe , Montreal H4A 3L5, QC, CA
Phone: (514) 485-5013
gro.cheq@ofni
State: QC
City: Montreal
Zip Code: H4A 3L5



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Reviews
The radiology Appointment system is impossible to navigate. They are incredibly disorganized. I faxed, emailed and brought my requisition to my first appointment when Required to have a follow up they claimed they did not have it. The waiting room is filled with people that are coming in person to ask questions because they cannot get any information on the phone. The staff here is focused on drama and rudeness that come before providing the medical services to help people feel better. They take their frustrations out on the undeserving patients. The receptionist goes on lunch with no replacement from 12-1pm while everyone waits with no instructions. The remaining staff has a fit if you ask them anything while she’s gone. Avoid this time slot for ultrasound appoints or x rays and this entire clinic if you can!
I had an appointment for a bone density scan. The admin staff were not very friendly and didn't even greet me. The first technician was fine and professional. However, the second technician, Ahmed, was very disrespectful when I had finished. I was tying my boot laces, and he was rushing me out. He even started to tell me how to carry them & put them on, as the dilapidated changing rooms were next door. I do understand the medical staff being busy & overworked, but that is no excuse for disrespect and rudeness. To note that my request was for the Royal Victoria Hospital, but I was outsourced here.
This time I went I got nice staff, the nurse saw me quickly, the doctor saw me quickly, think I got lucky on the timing. The receptionist was less than happy about the lack of an appointment but their website was confusing saying they are taking walk-ins and another page saying they aren't. I had tried calling for an appointment anyways but the directory didn't even have a "to make an appointment.. dial x number" option, just numbers to redial. The first option for any hospital should be to make an appointment, right? Anyways. When I got there I brought a mask and there were signs at the entrance saying to supply my own mask, I thought that was weird, it's a hospital they should enforce clean masks by making people put on a fresh one they supply. Upon entering I saw they do supply masks, despite the signs to supply your own. Beyond that, the experience was OK and fast, with friendly staff, albeit somewhat useless because I apparently needed a blood test and somehow this hospital doesn't do blood tests so they sent me to urgent care in another hospital, where the triage nurse did the same tests but not the xrays, in fact didn't even care about xrays. Seems redundant.
The receptionist doesn't even answer the phone. And when she does she puts you on hold instantly without letting you speak a word. I was on hold for a total of 50 minutes on 4 different calls, and still didn't manage to take an appointment. I called the URGENT line, 50 minutes on hold on an emergency line. Revolting that you would choose to work at a hospital and do your job so reluctantly.
Never want to step foot here again. Staff called me to make an appointment and we’re incredibly rude, couldn’t even tell me if I would be under anesthesia and made it seem like it was asking too much to answer that question. Super rude, super slow. When I went in person a few years ago the staff made weird comments when my shirt was off… and doctors kept coming in and looking at me. Gross. Bad. Avoid.
Today 23th of October 2022 l had appointment at 10:20am . However, one of the worker gave my place to someone who had not even reservation. Since they just were from same Color . When l objected he threatened me that he would cancel my appointment. The funny thing was that the other worker were backing him. I am so sorry we all fled our country here to not observe discrimination! I am so sorry for all who were working in that shift who refused to stand for my right. I wish the management could read this and could take action so that in future we wouldn’t see this offensive behaviour.
absolutely awful experience so far. every time I ring the receptionist to ask if my blood results which were sent over a week ago now to the urgent care clinic, they keep saying no, and in stead of offering to follow up as there could be a mistake, she says I have to ring the place i got my bloods done, then when I ring the lakeshore hospital where i got my bloods done they say its the responsbility of the urgent clinic to ring them to ask where my bloods are. lad i ring back the urgent care clinic and they put me on hold and then when i ask again she slammed the phone in my face as I was asking for help. now i dont know what to do. I could have something seriosly wrong with me and the receptionist does not care , because of her i could have to wait longer and maybe i neeed urgent help
2/5 for the administrative staff. They are all so incredibly rude. Every single time I have visited. But this clinic also has one of the greatest doctors on staff. 5/5 for the doctors and specialists
I saw a young Dr Victor Kang in the urgent care for a back issue. Did excellent job to help me. I have no family doctor and he gave me blood work I was overdue and he followed up with me in his family medicine clinic. He was extremely diligent and I appreciate him going an extra step for me
I have had mammograms done at the QE for over 20 years and I have always been very pleased. I am taken often before my appointment time. Everyone is very accommodating and willing to please. The tech this morning was great - painless procedure which is saying a lot. Love the QE - it’s the best
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