Compass Travel

So pleased that this company is giving good service,nice clean buses . As a retired bus company auditor 47 years in the industry I feel that more could be done by the drivers to make customers for that is what we are feel welcome - if only a smile Bernard Jefford

There were national rail strikes my first day in London and found myself using the bus to get to Guildford. The bus driver was so kind helping me with the route. In my sleep-deprived state I left my purse containing cash and my passport on the bus. I messaged Compass, not expecting anything to come from it, but Ananda messaged me the following day saying the purse has been found and walked me through the process of retrieving it. I was so impressed by her clear instructions and speedy communication. I was able to pick up everything after the weekend with all my cash and documentation. Thanks to the passengers, driver, and Compass for allowing this to be a fun travel story instead of an emergency.

Awful service. Always late or not turning up at all. When you have been waiting 20 minutes and you put your hand out to stop the bus, the driver looks at you and drives on by.

Simon, the driver for the 99 Petworth to Chichester bus is an amazing driver who cares about each and every passenger who gets on his bus. He deserves a raise for going above and beyond for the company!

Bus driver driving like a t**t this morning. Cut across my vehicle then tailgated when I got in front of him. 7:30 commute to work, a24 near buck barn. I’m fortunate not to have to use a bus service. If I did I would rather travel by wheelie bin. Get your bus drivers some training or road awareness please!

The number 42 bus service is appalling. This takes students to college and so needs to be a reliable service as there is no other way of getting there. The 9am bus regularly doesn't turn up and when you call the office you are told that there's a shortage of drivers. Employ more then! I'm tired of having to leave work on a regular basis to rescue my daughters and get them to college. We pay good money for a lacklustre service from Compass.

This bus turns up when it thinks it will not reliable for children going to school

Awful company, one of their buses smashed into my best friend's stationary car and drove off. It wrote off the car. The company is refusing to admit fault so now she has lost her job as a carer because she doesn't have a car and can't afford a new one. You should be ashamed of your driver nearly killing a young carer on her round and take responsibility! You're a big company and could easily afford to pay out but instead you refuse and force a young carer out of her job and soon probably her home due to the financial stress this has caused.

Simon on the route 99 is almost definitely the friendliest and kindest driver I have come across. An absolute credit to the company!

26/11/2019 bus number 100 The shame is to look your kids and other kids after the school under the storm for 1:30 hours because the bus didn’t come. That bus line is always in trouble,broken or late. Old bus is for the scrap no driving for long journey. I’m so upset with the compass company. Many problems in any months. In the future I take notes regarding the delays and I want inform the Ministry of transport how they take care of customers. For sure I will do.