Comfort Suites Appleton Airport

The pool temperature was FREEZING! NO ONE used the pool because of the temperature! Hot tub was like warm. I complained to manager because at over 150.00 a night for two bed one should be able to use the pool. Manager insisted the pool was 82*. No way in hades! More like 65!! TV had to be turned on and off at the television itself!!! We secured two day but cancelled second day and got money back. Beds uncomfortable.
8 years ago (27-09-2017)

Horrible unfortunately. I've been coming here for 7 years and it has really gone downhill fast. The service was awful. I was trying to get the baby to nap when all the sudden we heard nails being pounded. Turns out they gave us a room next to one having carpet installed. Rather than ask them to wait, we were given the option to move or be refunded $25 on a room we paid $370 for for two nights. I was also ignored at the front desk while a young female employee was flirting with a male guest. It smells bad, the pool was filthy, the breakfast was disgusting, and it needs serious cleaning and updating. For the price, there are MUCH better options!! I'm sad we have to change our family tradition and go elsewhere from now on.
8 years ago (18-08-2017)

Had a month long stay here for work. The pool and hot tub were awesome to unwind in after a long day. Small workout room too. Rooms were decent and fairly clean. Staff was friendly and they got a grill out front to cook your own food on which is a nice touch so you don't have to eat out everyday.
8 years ago (03-08-2017)

We just left Comfort Suites Appleton today. We were only planning to stay there for one night (thank the Lord). We were in town for a family members funeral and many of our other family members from Texas, that we rarely see, we staying there also. Upon pulling up to the hotel I could tell it needed some upkeep but tried to keep an open mind. We opened the door to the first room we were given and were taken back by the awful smell of body odors. We decided to open the window which was filthy and had mold down the sides. We left the room, with the windows open and headed for the pool. The pool was lined with a scum that I was able to easily scatch "hi" in and that could be easily removed. When we came back we noticed a pile of nail clippings by the sofa bed, a mound of dust and garbage behind the bed and the smell was still overwhelming so we decided to get a new room. Before we got our things off of the cart I decided to check the beds seeing as how I was already mortified by the lack of cleanliness of the hotel. As soon as I moved the first mattress I found what I am 99.9% sure was an adult bed bug. We quickly got out of that room and were given yet another room against my wishes to run fast and far (because my husbands family was all there). I did not find bugs in the third room but did find popcorn, a business card, garbage and a 1/4 roll of lifesavers. We were never offered any help or anything, just always another room. Pretty sure I didn't sleep all night because I was so nervous about bugs and the filth we were probably sleeping in. Stay FAR away from this hotel.
8 years ago (05-08-2017)

We used this hotel for our wedding block, and stayed here ourselves also. Setting up the block was easy, and guests all had a good experience reserving their rooms. The bed was very comfortable, and all reviews from our guests were great! I would suggest this hotel for any wedding party (they even provided a shuttle), or anyone looking for a nice place to stay.
8 years ago (12-07-2017)