Comfort Inn

Prior to arrival, I wasnt sure what to expect, given the few negative one star?! reviews. Our experience was great. The room was clean and quiet, the staff were friendly and accommodating, the airport shuttle was reliable, and the included breakfast was all we could ask for. This isn't a 5 star hotel by any means. But I wasn't looking for or paying for that. Great value for our money. Many thanks to the Quality Inn! You're doing a good job.

We stayed here between our flight and taking the ferry to Victoria the next day, with the full knowledge that this was not going to be a luxury stay. I still wish it had cost us a lot less for what we got though. The shuttle from the airport was on time, a newer Transit style van and comfortable. The room smelled a bit off and the bed seemed small for a queen even though the front desk insisted it was a queen. Lots of noise which I was thankfully able to cover with a white noise machine, otherwise sleep would have been very difficult. Blackout curtains didn't quite cut out all the light. The toilet had a supply line leak, something that in theory, should have been noticed before we checked in. It was mentioned to the front desk at checkout as we were only there for a short time and moving rooms wasn't worth it. Free breakfast was a big disappointment. The waffle maker made me feel initial optimism until I came close to it and realized that it has likely never been properly cleaned. It had black crusted on grime covering the outside. Being hungry and pregnant, I tried to give it the benefit of the doubt and sprayed it with cooking spray before using it. My waffle was impossible to remove after though, and I had to leave it and eat toast instead. The eggs were rubbery and sausage was overcooked. They do provide yogurt at least. If you're not picky and only there overnight, it's maybe not the worst place to stay. We definitely won't be back.

Average experience. Average budget price hotel on a busy road, rooms facing road can get noisy but can be drowned out with TV or earplugs if you're a light sleeper. Blackout curtains thankfully closed all the way, and light wasn't an issue. The room itself was clean and orderly. The bed and pillows were comfortable. Desk staff seemed irritated and unwelcoming that evening. Shuttle taxi cab in the morning was ready for time requested Had to be on shuttle before breakfast was ready, so no comments on the food. Rooms: Clean and tidy. Bathroom was nice sized. Bed and pillows were comfortable. Street-facing room had a bit of noise at times. Walkability: Sidewalk on the street is a bit wonky concrete is uneven and parts of the sidewalk are narrow due to poles and trees. Large shopping center about a 10-15 minute walk away.

Staff was unpleasant. Rates are way above what the hotel should be. I needed some water. 1 machine on location but was only coin operated. Airport shuttle was way to early or late. If I could have canceled this booking I would have. Lots of much better hotels in the area and cheaper. Do not recommendRooms: 1/5