Cold Stone Creamery

Friendly and helpful, let kids try as many flavors they wanted to before they decided what to order.
7 years ago (07-11-2017)

Great ice cream and service staff every time I have been at this location. Only one complaint that is unfortunately significant to me. They do not have a working credit card chip reader or Android/Apple pay terminal. Without this technology what guarantee is there that an employee is not skimming my banking information for profit.
8 years ago (28-05-2017)

Stopped in tonight and had horrible customer service. The girls working were talking to each other the whole time and messed up both mine and my husband's orders. I understand they are high schoolers and its an ice cream place, I'm not expecting outstanding service, but when your job is as simple as scoop the ice cream into the bowl, I expect you to at least scoop the ones we actually ordered. Other than the service, the location was clean and you can't really mess up ice cream (other than getting the wrong flavor), so we'd probably go back again.
8 years ago (13-05-2017)

Never had any issues here. Ice cream is always good!
8 years ago (21-07-2017)

It's ice cream from Coldstone. It's good, and replying to the other review about bad customer service and it being slow; the customer service is fine -- it isn't a car that's gonna explode if it's not fixed (GM/Ford/Toyota), an airline who's going to beat you or leave you stranded for hours (United/Delta) or a hospital that's gonna kill you (every hospital, ever). I've eaten here multiple times and I've never had to wait, and I've never gotten sick.
8 years ago (15-04-2017)