Took my daughter to shop for her prom dress and the ladies were wonderful! So helpful! My daughter finally found her dress she really wanted after several months of looking. Thanks ladies! We will definitely go back in the future!
8 years ago (03-03-2018)
Won't let you try on a dress unless you commit to buy it... It's prom season, prom dresses are expensive, so my daughter and two of her friends, one in college and the other two HS seniors, went here to look for more affordable prom dresses. We've been here in the past and have purchased formals several times for different events and have recommended Classy Consignments Bridal to others. I don't know if their policy has changed or if it was that three young, WELL BEHAVED young women shopping alone, but they were told that unless they WOULD buy any dress they tried on, they could not try them on. Oh, and there was a no-return policy also.
I get it's a consignment shop and they don't own the dresses, but who buys a dress for a couple hundred dollars--heck, even a hundred--but can't try it on to even see if it FITS correctly first and can't return it if it doesn't?!? Anyway, we're never going back there and we are making it a mission to tell everyone we know about their "buy before you try with no returns" policy!
8 years ago (28-02-2018)
They're all very very helpful! Great prices and beautiful gowns! I would say that I received the best costumer service ever! 👍👍
8 years ago (14-03-2018)
We were there at 10am. Wed. and decided to leave, as the store wasn't open? We waited approx. 20min. We have limited time to look with our schedules. Drove to a different bridal shop.
8 years ago (17-01-2018)
Have purchased many clothing items from the store as well as my prom dress and wedding dress. And great customer service the great prices