Chuck's Roadhouse Bar & Grill

PLEASE BEWARE OF THIS RESTAURANT !!!! My Boyfriend and I went here last Saturday evening to have dinner, we were celebrating our anniversary. WE GOT FOOD POISONING!!!!! It's the only place we ate, the only thing we consumed that our child didn't. He did not get sick.... And nobody in our lives has been sick either. I spent a day in the hospital, and it was confirmed that we had food poisoning. I called to make a complaint and notify them that they gave us food poisoning so that this won't happen to anyone else. The girl who answered the phone was polite and apologetic. She said she was passing me to the manager. The manager came to the phone and he didn't handle the situation right at all. He was rude to me and said ...I'm sorry, that happened to you, but there's nothing I can do for you. He told me I shouldn't be calling the restaurant... If I had a problem I should call the health and safety board... Never once did I ask him for anything... I definitely don't want to eat there again. I wasn't asking to eat there again for free.... He treated me like the only reason I was complaining was to get something out of it... I wanted to notify them of the situation and maybe they should take a look at safer food handling. But if you had good customer service you should voluntarily reimburse the customer for the meal... You handled it terribly. I will never eat here's again, and nobody else should either.. Bad food handling Bad customer service Go somewhere else This is written by my girlfriend Meaghan Summers..thought she was on her own profile.
7 years ago (01-03-2018)

Went to road house tonight to celebrate my cousins birthday. We had a party of 18 and the place was pretty busy. When arrived we didn’t have any menus and had to ask, then when asked what we wanted to eat we felt rushed. Myself am allergic to corn and gluten and told the waitress that I ordered a 10oz steak with no seasoning or anything with French fries and when my plate came out I had cob corn on my plate. The waitresses need to be aware that something can seriously happen to someone with an allergy. I did not eat the corn and did not send my plate back because I felt rushed. But was bothered by the fact that I did tell her and I received corn on my plate.
7 years ago (10-02-2018)

Enjoy their food. Not happy the chicken wrap has been taken off menu. All I all a good reasonable meal
7 years ago (12-03-2018)

Food is okay, the music will drive you nuts. Way too loud, and who wants hours of dance music in a place that doesn't even have a dance floor. Ridiculous!
7 years ago (07-03-2018)

Adding to my review under James Riley, I asked for my steak to be well cooked and it was more medium rare and my boyfriend asked for his medium rare and it was more rare. We were in a rush to make it to bingo and didn't have time to wait for new steaks, and they didn't taste bad. So we just didn't say anything.
7 years ago (01-03-2018)