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Reviews, get directions and information for Chipotle Mexican Grill

Address: 1475 Western Ave , Albany 12203, NY, US
Phone: +1 518-459-1025
State: NY
City: Albany
Zip Code: 12203


Opening Hours

Monday: 10:45-21:00
Tuesday: 10:45-21:00
Wednesday: 10:45-21:00
Thursday: 10:45-21:00
Friday: 10:45-21:00
Saturday: 10:45-21:00
Sunday: 10:45-21:00


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Reviews
Service was fast and food was good. A lot of food for one person. Ate the rest next day. Chips were fresh. Place was clean and floor was clean. No trash left anywhere. This was a big change since last time we were in there a few months ago. Last time we were in there trash was all on many of the tables inside, outside tables and all trash cans were full. Last time there was no tea or lemonade and ice was melting everywhere by the drink machine. Not sure if it was new manager or not but big difference in the place.
Since when does chipotle weigh everything before they put it in a bowl? This is outrageous! This location is poorly managed and extremely dirty! As I waited in line, I watch team members treat a disabled lady poorly! I will not be using this chipotle ever again!
As always just grab a chicken salad bowl. The seasoning on the products especially the fajita has changed alot taking away from the whole experience for me so had them add some sour cream to give me a kick. Just before the Pandemic this used to be 7.36 now it is 9.67 so yes the prices have gone up. Was my go to place for being budget conscious during the week.
Had a great experience at this Chipotle. The dining room was clean. The employees uniforms were clean. The food line was well kept. My friend and I ordered a bowl. We got all our items as requested. Everything was prepped and cooked well. Thank you for a great experience!
My boyfriend’s burrito was not wrapped in the foil and it was exposed. It was raining outside when my delivery driver dropped off the food and his burrito was soaking wet.
FOOD WAS DELICIOUS LOVE EVERY MOMENT OF IT, KEEP UP THE GOOD WORK. FROM MOMMYGAMER SHOWING LOVE TO MY HOMETOWN.Dine in: YesOutdoor seating: NoTakeout: YesDelivery: YesCurbside pickup: No
Nicole Harris has been regularly a highlight to my day I’m going above and beyond to help me! She recognizes me by name and order, and always had a smile on her face even when they are unbearably short staffed and busy. She handles customer issues with grace and is a huge reason I come back 4-5 nights a week! She deserves a raise and all the kind words in the world! Thank you again Nicole you made my week
Food was horrible! Did not give us the entire order!!!!!! This place is awful!! We order chips and guacamole and didn't receive it!!! Would never suggest using Uber eats as well!!
Totally love the food at Chipotle! It doesn't matter what you get here- you won't be disappointed.. our faves are the burritos huge & filling!, burrito bowl and the tacos. Love being able to make so many choices whether it's the variety or amount of meats, toppings or types of salsas.. everything is fresh and w huge portions!
Pulled up to chipotle at 635 went to the door and it was locked with a sign that did sorry online orders only. So I politely went back to the car and placed order gave pickup time for 705pm. Went back to the door at 710 and was told they closed at 7 and they stood doing orders at 630. The girl stated I had to go online and ask for refund this was a week ago my money still has not went back in my account it would be great to get better staff or send workers from other locations. Also if the location is closing early they should automatically stop online orders at a certain time.
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