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Reviews, get directions and information for Chili's

Chili's
"Founded in 1975 in Dallas, Texas, our heritage continues to be a key part of who we are and how we serve our Guests. We take great pride in our purpose of connecting with and serving our Guests and giving back to the communities in which we call home. We are known for our bold flavors and expertise in Burgers, Ribs, Fajitas and Margaritas; as a technology pioneer leading the industry in the creation of the digital Guest experience; and, as a company that puts our people first and fosters a culture of family that makes every ChiliHead feel special. Dine-in, curbside or delivery."
Address: 369 N Frontage Rd , New London 06320, CT, US
Phone: +1 860-444-0335
State: CT
City: New London
Zip Code: 06320


Opening Hours

Monday: 11:00-21:30
Tuesday: 11:00-21:30
Wednesday: 11:00-21:30
Thursday: 11:00-21:30
Friday: 11:00-21:30
Saturday: 11:00-21:30
Sunday: 11:00-21:30


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Reviews
One of my favorite eateries regardless of its location. Food is always delicious and top rate. Our waitress was outstanding constantly checking up on us asking if everything was okay. Now thats the kind of service Chili's is known for. A definite return for more delicious Chili's food. Keep up the outstanding work .
I used to love Chili's for their chips , tacos, etc. My kids love it because you can get a drink, appetizer,and meal for 10 bucks, and mom says ok because I don't go broke trying to feed my children. The one thing that is my biggest pet peeve is the brown nasty looking avocado that they try to put on your sandwich. There is nothing worse and unappetizing. Covid and now lack of workers. I came in and so many open seats, but people had to wait to sit to eat because honestly there weren't enough workers. It's a very sad situation. We had to wait, and we did, but honestly, we don't know why we did because the food was terrible. My daughter didn't like her meal. It was very greasy and asked for a hamburger instead. If you look around the place is messy,lack of staff and tons of people waiting to eat. Honestly, it's not worth at all to eat out at all. I got home to eat a hamburger..not edible. I watched ten bucks for a meal that we just threw out. This is the story at almost every place recently. Stay home and eat. I'm a glutton for punishment. Try , try again. It makes my kids happy. Not bad this time, but I got a chuckle. I ordered a salad with a ranch. I told the lady about my allergies. I'm just about to put dressing on my salad when she says she just remembered that the dressing has some of my allergies in it. So, she brought me out a ranch but charged me for it. Smh. Figures but kudos for telling me before I ate it.
This last time that we were there the food was kind of disappointed, the wings were not the flavor it was supposed to be habaneroand both tasted like BBQ sauce. We were set at the bar area and we saw our waitress/bartender only 3 times. The other times that we have been there the service was good but this time it sucked. The hostess where nice and the other server at the bar was nice to us too
For a Chili's its actually pretty good. Outstanding service food always gets to the table quickly and hot. If you have to charge your Tesla it's a good place to hang while charging.Food: 4/5
Service was a little slow to start, but once they got back to our table, service was spot on from then on. Food was good, standard Chili's menu.
We were very tired when we got to the hotel room. So we decided to use GrubHub to deliver some food from Chili’s. The food was very good packed well and tasted just as like we were in the restaurant. They even included ketchup for my wife’s french fries. They did a great job
This is probably my all time favorite chillis restaurant! I come here all the time! Very friendly staff. Very clean environment, and they really do pay attention to detail. They are usually improving which is a good sign and shows that they care! I will definitely continue to support this place by coming to eat here! Thank you, keep doing a great job.
I wish I could remember her name but our server was amazing. Seriously amazing. Chilli's needs to promote her. AmazingFood: 3/5
The service and speed of the food arriving was fantastic, Heather was amazing. Gf thought the same. This is my new favorite Chilis, 1000x better than the one in Uncasville/Montville.
The service was extremely slow and mid way another person ? Manager came by and asked for our order again because seemingly only part of order went in. It has now been over 40 min and no one has a come by to update or bring food. This is no way to handle a situation. Waitress walked by and I had to stop here to get any information. Lousy service
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