Chase Bank

ATM.Machine only dispenses $20's! I miss ATM Machines that also gave $5, $100 bills etc! Not everyone has a schedule to go into a bank or get charged $1 by a currency exchange to break a bill! I gave 3 stars because I have gone into this bank and the staff are nice. Only have 3 stars because the ATM always has an issue besides only issuing $20's!

At the 80th St. location, most of the tellers are great. Chase took care of scam charge for me. But trying to get help for investing was an uncomfortable experience.

Don't bother going to this Chase bank if you need a notary. Don't trust what they tell you on the phone either because the lady who answered was wrong, twice. Apparently Juanita isn't actually able to notarize everything, even though she's a notary. Also, she must be the slowest writer/ worker in the world because writing your name and address, the same two things, 3 to 6 times would take her 45 min to an hour! LOL So she's definitely unable to help a Chase customer as a Notary within your bank. Call around!!nUpdate- we went to the Chase bank in Pleasant Prairie and worked with Joanna. It took her 11 minutes. I timed it. She didn't know I timed her. See stop watch picture. Thanks Joanna!!

I don't know how this branch got this low rating. But as far as I was waiting in the bank for my banker, people are doing things politely and efficiently. I was there to open a new account, and my banker, Juanita probably the first banker who truly explain every single features and fees explicitly.

The ATM is CONSTANTLY down, or missing key features out of money, not able to accept deposits, etc. It’s ridiculous. It doesn’t matter how kind everyone is at this branch and they are when the most basic of services is constantly out of commission. Add no coin counting into the mix and I’m wondering why on earth we even bother with this company.