Chase Bank

No ATM at this Chase - I went instead to their Drive-Up banking and ended up waiting for 10-15 minutes anyways because only one bank teller was working and was busy helping customers inside. When I was finally helped, the poor teller was still trying to help inside customers while simultaneously helping me. Hire more tellers!
9 years ago (07-12-2017)

I'm only reviewing this place because I saw that one star review being the only one so far, and I think it's unfair. This branch might not be perfect but certainly deserves a better rating. Hence the five star to balance out the one star. To be objective, I think it should be 3.5 to 4 star. The hours are convenient, the staff are friendly, and there are of course times when they don't know how to solve some issues, but I guess that's more of a problem with the banking system.
9 years ago (07-06-2017)

When I stopped here this morning to withdraw some money from the ATM, a man was taking pictures of it. I asked him if the ATM was broken, to which he replied that it wasn't and I could use it. He never pointed his camera away from the ATM though, and got an attitude with me when I asked him to turn it away, eventually slinking off to the edge of the parking lot to loiter when I told him he was making me uncomfortable. What makes this whole story particularly interesting, however, is that when I complained to the teller and went back to my car, I noticed she exited the building and began laughing and joking with this man, and said that she knew him when I asked. I don't know if he works for Chase itself or was one of the contracting team working on the outside of the building, but either way no one who works for a bank should be as obviously unimpressed as they both were when a customer complains about someone taking pictures of them at the ATM. Won't be using this location again.
10 years ago (09-06-2016)