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Reviews, get directions and information for Charm Diamond Centres

Charm Diamond Centres

Story

For 45 years, Charm Diamond Centres has helped Canadians celebrate and commemorate all of life’s biggest moments – love, engagement, anniversaries, and every precious moment in between.

Charm Diamond Centres has grown from humble beginnings. Founded by Richard Calder in 1972, our first store opened in Dartmouth, Nova Scotia, and has grown to over 73 stores across Canada. Proudly retailing Canada’s largest selection of Canadian diamonds, Charm Diamond Centres’ commitment to quality, value, and service has allowed us to build our customer relationships based on trust.

From the beginning, Calder’s mission has been to, “Win the Customer for Life.” He believes providing excellent customer service and quality jewellery, at the best price, is the key to making that happen. Calder has spent his life searching and creating the world’s best bridal offerings for the Canadian Bride. As a proud Canadian, Richard has also led the way in Canadian Diamonds, being one of the first retailers to introduce them to the world. Now at the forefront of the industry, he is introducing his signature bridal collection, Charmed by Richard Calder.

Whether you’re looking for something from our exclusive Charmed by Richard Calder Collection or Glacier Fire Canadian Diamond line, which is a premium brand of Canadian diamonds, or LeVian, featuring the rich chocolate diamonds that are so often seen on the Red Carpet at high profile events, or perhaps Chamilia charm bracelets, men’s wedding bands, or watches by Daniel Wellington, Michael Kors, Guess, Citizen and Bulova, the staff at Charm Diamond Centres will be prepared to help you. We can even assist customers looking for custom design rings.

Address: 435 Stone Rd W #21A, Guelph, ON N1G 2X6, Canada
Phone: (519) 824-0147
State: Ontario
County: Wellington County
City: Guelph
Zip Code: N1G 2X6


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:30 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Staff is great at this store, I had a little chat with an older woman who worked there and just loved it. Felt very welcome and was a good environment!
8 years ago (19-12-2017)
They are always helpful and friendly when we go in! Never have any issues getting repairs done or getting rings cleaned. They always remember me and my ring, making the experience amazing! Quality of the jewelry is great!
8 years ago (05-10-2017)
I was there with my grandma earlier today as well as my daughter. My four year old daughter had a stuffed animal and had thrown it up in the air, which I hadn't seen. A staff member approached me, and spoke to me like I was scum (meanwhile we were about to drop nearly a thousand dollars there) she said to me in a rude tone "we are trying to have a diamond show here and your daughter is launching her toy all over" Totally understand, I hadn't realized she had been disruptive, I wouldn't have allowed that, in fact after that stuff member told me that, I brought her outside and waited for my grandmother to buy her ring. Since we were there spending money, I think she could have been a little bit more tactful in her delivery of that message instead of judging my appearance and treating me rudely. A simple, hey, I don't mean to interrupt, can you ask her to not throw her toy, thanks very much, I don't want to make a fuss". Totally cool, she's usually super behaved, hence why I didn't realize what she had done. But to approach me and sound insulting was not good customer service. And I work in customer service, and when I have had to warn parents about safety concerns, I am extremely careful in my delivery and tone so as not to embarrass customers. I felt humiliated at how this girl spoke to me in front my her Co workers and my grandmother. My grandmother purchased the ring, but only because it was slightly nicer than the one at peoples. She said after this visit. She will stick with peoples. This staff member picked the wrong two customers to alienate, my grandmother buys more rings than groceries.
9 years ago (23-10-2016)
I ve been dealing with Charm for years and never found any problem with the manager and staff that has been with them for a good number of years.. Everything well done and accommodated me 100% . Would not go to People s found them cold and like they were on commision
8 years ago (06-02-2017)
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