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Reviews, get directions and information for Charcoal Steak House

Charcoal Steak House

About

We are serious about our steaks but our accomplished kitchen team offers more. For 60 years we have been delivering fresh and delicious food to this wonder

Story

http://tinyurl.com/cshreview

Address: 2980 King St E, Kitchener, ON N2A 1A9, Canada
Phone: (519) 893-6570
State: Ontario
County: Waterloo Regional Municipality
City: Kitchener
Zip Code: N2A 1A9


Opening Hours

Monday: 11:30 AM – 2:00 PM, 4:30 – 10:00 PM
Tuesday: 11:30 AM – 2:00 PM, 4:30 – 10:00 PM
Wednesday: 11:30 AM – 2:00 PM, 4:30 – 10:00 PM
Thursday: 11:30 AM – 2:00 PM, 4:30 – 10:00 PM
Friday: 11:30 AM – 2:00 PM, 4:30 – 11:00 PM
Saturday: 4:30 – 11:00 PM
Sunday: 4:30 – 10:00 PM


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Reviews
1) Service: fine 2) atmosphere: quite good 3) food: very good The New York strip with lobster was very good. The steak had a salted crust and was done to perfection. Served with a peppercorn sauce, it was as I said; very good.The accompanying garlic mashed potatoes were also good as well as the seasonal vegetables. Our waitress was fine. Not quite as good as some of her coworkers, but I wouldn't say bad. She absolutely did not impact our evening in a negative way. The hostess and all floor staff are very courteous and welcoming. The atmosphere is very relaxed with good lighting. Great for intimate dining or with a small group. Even the washroom facilities are fastidiously clean. Charcoal Steakhouse just does everything right. I would recommend, absolutely. There is a reason this restaurant has the reputation it does.
7 years ago (28-04-2018)
I visited this place twice in 2018, even though it's a half-hour drive from my home. The First time it was a wonderful and delicious experience.There were no complaints about food or service. I ordered my favourite french onion soup. It was very tasty. But we had to request paper napkins that weren't readily available. The Second time I was absolutely disappointed with this place. I ordered my beloved French Onion Soup again. It was terrible because it was completely over-salted! Upon our complaint, the manager stepped in and "solved" our problems: he just took our plates to the kitchen and when we got them back... it turned out we got (1) the SAME plates back, (2) the contents were merely diluted (most likely) water, and (3) the contents were barely warm. On top of all that, (4!!!) the soup was still as salted as before. The only positive moment was that manager said it's on the house, including our cocktails. (The paper napkins were not there again!) Unfortunately, I have no desire to go back.
7 years ago (01-04-2018)
Just had a fantastic meal here. The cheese bread appetizer should not be missed. I had the ribs with brown sugar sauce. They were fall-off-the-bone tender and absolutely delicious! My nephew had the steak fries rare and I was jealous. Perfectly done with a beautifully seared crust. The parmesan truffle fries were fought over. "Charcoal" deserves its place as the top restaurant in Kitchener on Google.
7 years ago (21-02-2018)
The food was great but it is the service that makes this restaurant five star. Likely the best steakhouse in KW. I was also the MOH in a wedding held here, and whether it be an event or a simple dinner out the management and staff go above and beyond to ensure a great experience.
7 years ago (07-05-2018)
Amazing service! My fiance and I both got the new York stirloin, which were very flavourful. Great wine list and it was nice to see the manager engaging guests throughout the night.
7 years ago (17-04-2018)
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