Centre Médical Mieux-Être

The place was well-arranged, and the staff was amiable. I arrived on time for my scheduled appointment and the doctor promptly attended to me. The entire process went without a hitch, and I was given detailed instructions on what to do for the recommended test.

Brutal. Easily one of the worst clinics I've ever visited. I made an appointment because I have been having intense suicidal thoughts for months. Dr. Astrid Shema was nice in the appointment. Told me she'd order my medical records, look them over and call me back within a week with some recommendations. Time went by. I contacted the clinic and they told me that it would take a month to get my records. Fair enough. It had now been 3 months since I saw the doctor. The clinic received my records over a month ago, but, when I call, the staff tells not to call them and that Dr. Shema won't call me back because she's not *MY* doctor, just *A* doctor that I saw, and that I should call 811 and start the whole process over if I need medical help. Why did we order the records then? Why did the doctor say she'd call me back? What was the point of visiting this useless clinic at all? Just spiteful, bitter, cruel, shamefully uncaring staff. Avoid at all costs. I would give them 0 if I could.

The nurse hurt my 90 year old dad cleaning his ears .he screamed bad!nHe is on blood thinners and doctor nor the nurse asked if he was on blood thinners.nHe bleed most of dad from his ear .nHe is having anxieties all day .nIt's 9 30pm it's almost 10 hours he is having anxieties.nHe finally calmed down .he didn't even want to eat .nHorrible they should learn to be more professional

The Clinique itself was clean and organized, though wait time was longer than expected, it is no fault of its own. However yesterday afternoon around 14h00 25 Jan 2024 the receptionists one younger one middle aged were very rude, disrespectful when answering client questions or asking for documents / RAMQ card, also speaking in a language other then French or English between clients, and was heard clearly due to the fact that my husband and I understand the language they were speaking were saying degrading and condescending insults towards clients after their admission was done. These woman should not be in administration if such attitude and behaviour is what takes place in a reputable Clinical setting or any setting for that matter, very disappointing!!

My son had cut the top of his head went quickly to the clinic with no appointment and they took him in within minutes and stitched him up. The nurse was great and the Dr.was amazing!!!nThen that same day I fell on the sidewalk and cut my chin and got to the clinic 10 minutes before it closed and they saw me immediately! The nurse Joumana was very nice and the Dr. Dominique Rheault was super patient and sweet. They both took good care of me asking if I was feeling fine through the stitching procedure.nBoth my husband and I have our family doctors at this clinic and we’ve never been disappointed with the service!

Directions to Centre Médical Mieux-Être with public transportation

---