CARSTAR New Minas

The staff was amazing helping me deal with damage from an accident. Great communication, kept me updated on part delays and assisted with my car rental! The work they completed was flawless, highly recommend!Service: Body & Trim

Had some rust spots on my Jeep wrangler repaired and painted. Looked great at first but less than a year later, it looks worse than before. Still waiting for a reply..... this place used to be great, not sure what happened. Edit: CARSTAR, I'm not refering to the door hinges, they look fine!

Great work, completed over the holidays. I was very impressed with everyone at the shop!

Had an accident, was hit twice, insurance sent me here. I’ll just list top 4 issues I had: - Trunk was smashed in and didn’t open right, when I picked it up it was still stuck in and they had to take it back and just bent something to fix it, which feels like a shortcut. - The emblem in the front was cracked and the new one they installed broke and they just left it, had to come back to get a new one put on which they did. - When I drive over 90 now my entire car shakes and vibrates, and any tight turns my car makes a weird this ‘thud’ noise. - I moved my back seat down and all these broken pieces of plastic felt down that weren’t fixed. It just feels like they didn’t do their best work and some things were rushed or missed entirely.Service: Body & Trim

We had an accident damage repaired here fall 2020. They said they look after their work. Workmanship or poor parts resulted in huge gaps and generally poor fit n finish. Took three reviews to accept, still not great but is what it is. Early in 2021, our windshield washer stopped working. We called, they were far from interested in taking a look at this. Most likely due to the extra work to get close to our satisfaction. So I am here to say, NO they do not look after their work. I guess if they had done it right the first time.....

Reception - abrupt, unapproachable and not particularly friendly Workmanship, first attempt - Car Star had my vehicle for 5 days. I picked it up and certainly did not get the “final inspection and attention to detail” they advertise. The job was terrible and painfully obvious to anyone that this was a poor quality job. My mechanic who does not do body work said he could have done a better job. They certainly agreed to fix it, but didn’t seem to really be apologetic or understanding of the inconvenience this caused to me. It would be fixed, but on their terms... they were not able to get me back in for a couple weeks. The second attempt - They had my car another 2 1/2 days. The job and final inspection went as it should have the first time. They agreed the car should never have been given back to me the way it was the first time, but still no real acknowledgement of the inconvenience to me. I will never bring my car here again and can’t believe this is one of the insurance company’s preferred choices.

Got my hood paint matched here, turned out absolutely perfect and for a very fair price. Great people to deal with!

They did an excellent job fixing the dents on my car. I also had an estimate done at Bruce auto in Middleton and Carstar fixed it for $1000 cheaper and done in 3 days rather than 8. Highly recommend Carstar :

I came in with a dent in my vehicle's bumper and was out in no time. Very friendly people, very professional service. Highly recommend them.