Carstar - Vancouver

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About

Ivan's Auto Body, serving Vancouver for over 35 years.

Story

Our auto body repair technicians will quickly return your vehicle to its pre-accident condition with the highest regard to safety and quality collision repair.
We pride ourselves in using the best equipment and materials available for the repair of your vehicle. We respect your urgency for a speedy repair and we dedicate ourselves to this end.

Address: 3550 Commercial Street , Vancouver V5N 4E9, BC, CA

Phone: (604) 879-8915

ac.bai@koobecaf

State: BC

City: Vancouver

Zip Code: V5N 4E9

Opening Hours

Monday: 08:00-17:30
Tuesday: 08:00-17:30
Wednesday: 08:00-17:30
Thursday: 08:00-17:30
Friday: 08:00-17:30
Saturday: 09:00-12:00

Update Info

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Reviews

Excellent customer service and flawless repair!  Beyond the damages from my accident, they fixed every little scratches on my car, vacuumed the interior, tucked the wiring in for my dashcam better than I could’ve ever done myself, and explained my insurance policy to me in detail to clear up any confusion.  The car was honestly in a better condition than when I picked it up brand new from the dealership a year and a half ago.Services:&nbsp;Body &amp; Trim

Superb service. Both the front desk Marina? and the repair man Kris were top knotch. Although they have a waitlist due to popular demand, they were clear from initial phone call about wait time expectations. They were accomodating about the courtesy car and even helped me with my baby car seat.  Once my car was called for service, it was done within 48 hours and spotless. The whole experience was honestly seamless and wonderful. Kris was transparent about the cost of the repairs with itemized list and explained in terms anyone would understand. I highly recommend you check out this place for any repairs!

Long wait to get my car fixed but it's worth the wait! They did an awesome job with the repair, excellent customer service, and cleaned my car too  Great job guys!Service:&nbsp;Body &amp; Trim

Very poor customer service. I made an appointment to get an estimate on some autobody repair work for Saturday morning, January 14, 2023. I showed up on time just as this business was opening and the first words out of the service reps mouth was “is that your vehicle parked in front of our shop, because I was just about to call the tow truck to get your towed”.I told him that I was here for my appointment and that they were supposed to be giving me an estimate. He told me it would be 6 to 8 weeks to get the work done and I said that was fine but he said chances of getting an estimate estimate to me within six weeks was pretty slim. Before I could answer, he said “maybe you should go somewhere else” at that point I told him that I was not going to bring my business to them . This shop seems very small time and unorganized with staff that really don’t care if they get the work or not. Steer clear of this place if you value your time. They completely wasted my time on a Saturday morning.

Amazing work. Major thanks to Marjorie and Kris for coordinating the fixing of my vehicle after being sideswiped. My car’s interior/exterior was cleaner than when I purchased it! Incredibly swift and efficient service.  A comfortable courtesy car was provided as well.

Kris is extremely professional and diligent. Hassle free ICBC claim with speedy response time and awesome customer service. My go to repair shop!Service:&nbsp;Body &amp; Trim

Fast and professional! I had BCAA optional, they had to call BCAA a few times for me!! Definitely went above and beyond. Plus they vacuum my car so clean, it has never been this clean since I bought it! Highly recommended!Service:&nbsp;Body &amp; Trim

Great customer service and excellent workmanship to get my car repaired and back on the road once the parts are received.

Under-Promised and Over-Delivered -- we had an amazing experience with Ivan's Auto Body!  Not only did they do the body work we had agreed to -- the work was done faster than promised AND they cleaned the entire car top to bottom.  Also, very quickly fixed a persnickety clip issue with a trim piece on the passenger front door that for years, no one else had been able to deal with!  Very happy with the results and definitely recommend / will use if we need to again.  Thank You so muchService:&nbsp;Body &amp; Trim

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