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Reviews, get directions and information for Cafe 501

"Located at Ottawa General Hospital - 501 Smyth Road, Ottawa, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers.Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm.Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts."
Address: The Ottawa Hospital 501 Smyth Rd , Ottawa K1H 1C4, ON, CA
Phone: (613) 737-8208
State: ON
City: Ottawa
Zip Code: K1H 1C4



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Reviews
It was 845 pm and I was told no sandwich or wraps only donuts cause we r short staffed. The staff then sat on the counter and played w her phone
The past few times I have went to the timmies I had the pleasure of getting served by Mohammed. Amazing service. you deserve recognition. Always happy and helpful.
One staff member was incredibly rude. Despite what is going on that would cause her to be short with customers, it is a hospital, some people going there are experiencing the worst day of there lives, the last thing they need is being snapped at for starting to approach too soon.
Morning Staff are amazing. It is a very busy place but they always make sure that you get what you need
I was at the Tim Horton’s in the General Hospital today. I was the only customer they had in line and they managed to take almost 10 minutes to make 3 drinks. Staff was in the back laughing where I can visibly see them across the counter. I had to ask 3 separate times before they even started making my drinks. There was one young man who made my chili cheese wedges that was kind enough to try to speed them along. I am all for young kids having jobs but they should be putting their work first and I would hate to be a manager paying kids to fool around.
Waited 15 minutes for a coffee with 2 people in front of me and person at cash wasn't friendly at all I said ty and no responseService: 1/5
Good experience. Things were done well. Staff were friendly and courteous. It can be very busy as its in the Hospital, but if you have some patience, you'll get Tim's stuff.... albeit sometimes when rushing there are messy orders etc... but overall great experience
I just had someone tell me that there is barely any cream cheese on my begal because, and I quote "you ordered it with cream cheese and butter, it must have melted into the begal", if you screw up, admit it and make it right, don't blame it on the customers order, especially when the customer is clearly in a hurry.
They sometimes have little line ups, but you don't have to wait long at all. Fresh donuts every day. Fresh coffee. Great location. Great customer service. Staff thnk you for serving the public during the pandemic. May God Bless you. Cheers.
The staff here are very nice but the quality of the drinks are terrible especially in the morning. I've tried drinks here and thought they were disgusting and just thought it was a bad new flavor then tried them in a different location and they're fine. Stuff tastes bitter and gross. Can't even finish a lot of the drinks I buy. Especially iced coffees, tastes like black coffee and water, no matter how much cream and sugar are in it
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