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Cache Valley Community Health Center - Logan Clinic

  1. Logan
  2. Cache County Doctor
  3. Cache County Health

Reviews, get directions and information for Cache Valley Community Health Center - Logan Clinic

Cache Valley Community Health Center - Logan Clinic
"We will offer a wide array of personal and family health services including; Medical, Pharmacy, Dental, and Behavioral Health services. We will be the place of choice for high-quality health services in the Cache Valley area. For your convenience, we accept a variety of insurance plans as well as private pay. Cache Valley Community Health Center also offers a sliding fee scale which can provide a discount for those patients who qualify. We are accepting new patients, please call and schedule today!"
Address: 944 South Hwy 89, Logan, UT 84321, USA
Phone: (435) 755-6075
State: Utah
County: Cache County
City: Logan
Zip Code: 84321


Opening Hours

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Thanks to Dr. Troesoyer actually listening to my concerns I figured out what was causing me pain and was referred to a specialist. I was in pain for over 10 years and nobody listened to my concerns until I went here. Best doctor I've ever had.
Went to get a 72 hour travel PRC Covid test after being on a call with a nurse there and my insurance company and being assured it would be 100% covered if I went there. Morning of my appointment, I was the only patient in the office when I was called back, the male nurse said he was going to get the PCR kit and be right back. Just over an hour later I exited the room to find someone and ask what was going on as several nurses or personnel were just chatting away outside my door. No one knew where the male nurse went but sent another nurse in 10 minutes later saying he was with another patient and that she’d do the test instead now. When she returned with the kit she asked me how it was done and proceeded to read the paper in the kit out loud. She didn’t know how to swab a nose and do Covid test????? Then said she didn’t know PCR’s came back in 72 hours. Ummm that’s the whole point of a 72 hour PCR travel Covid test, how does a “nurse” not know this by now. She then assured me I would get the results via email within the 72 hours before I crossed the boarder for my travels. Needless to say I received a call after 72 hours had passed and then was told I had to contact the records department to get the results and then records wanted me to fill out a form and submit it in order to receive the email. This place is a joke! Then my insurance was billed differently then how we were told and I got a bill. When I tried calling their billing department and explaining that this was like ordering and paying for a meal that never came, she didn’t get it and said it must be my insurances fault as they always bill it like that. I told her the same test was free at Walmart in Ogden and she said there’s no free Covid tests in Utah or the states, umm what???? I seriously question everything about this place and would NEVER EVER recommend anyone going here unless you like to throw your money away. So disgusted with my entire experience!
They really care and do everything they can to help. I greatly appreciate them. Nice office as well.
As far as my medical care experience goes, 5 stars! Ian Troesoyer has been a fantastic physician throughout my 2 years coming here. 0 complaints about that, he really is great—he has listened to me and gotten the right treatments for not 1 but 2 previously undiagnosed conditions, and you can tell he truly cares about the patients here individually. I could not have had a better experience. On the other hand, my administrative experience here has been abysmal at best. I've been coming here since 2020 and they hiked their prices in February by more than 50% without telling their existing patients! I was furious. I had 2 appointments in close proximity one at the end of January, the next in February and paid the original price on the first one, but had to fork out way more than I was expecting for the second appointment. I get price raises, but the total lack of communication cost me $195 when I was expecting to pay $125 at the time, I was uninsured and self-pay. There was no advance warning, no mail-out, no phone call, not even a notification from the front desk when I checked in for my appointment. Not a fun surprise 3 weeks later for a full-time college student. Another time, I called the office to get my prescription approved for refill since they didn't respond to the pharmacy this was 3 days in advance to when I would run out of my prescription, and it didn't get approved until after I was out of town for the weekend. I hate to be annoying, but I called once a day to try and get something done about it, but 2 out of the 3 people I talked to obviously didn't care and dismissed it without any effort. Most recently, I sent in a request to get my medical records for my life insurance proof of insurability. I emailed that request in about 2 weeks ago, heard back the next day that they had forwarded it to the correct department for processing, and then I proceeded to hear nothing for the next 2 weeks. I finally emailed them again 2 days ago and they ~suddenly~ had my request all ready to go, but seriously I feel like getting anything from anyone other than my physician costs a freaking arm and a leg. It's ridiculous. The administration should not have to be coddled and hounded to get info to a patient in a timely manner. Unfortunately, it's not just me that's had this experience—keep scrolling through the reviews and you'll find plenty more that only confirm that this behavior is not new and has been going unaddressed for literal YEARS. Overall, I really wish Ian practiced somewhere else because I've loved having him as my physician, but everything else has been so far below what I would consider to be worth almost $200/visit. Oh and by the way, CVCHC, don't bother commenting below this review asking me to call you to see how you can improve. The proof is in the pudding—this is just one of many angry reviews caused by your lack of basic professionalism. There is no excuse for the way your patients have been treated, especially after years of getting the same feedback. Get your act together.
I visited the North Logan clinic and had an awesome experience. Dr. Peery and my hygienist Taylor I think were so friendly and helpful. I was fit in last minute and was a few minutes late to my appointment sorry again but everyone was so positive and I was very well taken care of. I am so grateful for the time and care they put into their patient care.
Dr. Nielsen was a horrible and didn't provide proper care for me or my son. he was too busy with his assumptions and judgments. My son almost died because of him not doing what I asked for. Which was another ultrasound. I was concerned which I expressed. His response "you'll meet your son soon enough calm down". When I did finally go into labor I had to have an emergency C-section because my son was in distress. He was not going to make it if I gave natural childbirth. I was at a passport full term and I gave birth to a 4 lb 11 oz baby 18 in Long. Had to be put in ink you and oxygen. Turns out that my placenta had died two and a half months prior and my baby boy was not getting any nutrients and stop growing around then which of the part when I start asking for the ultrasound. This was four years ago and it still makes me sick. Dr Nielson treated me and my unborn child.
Dr. Peery is a cool guy! He did a root canal on me and it didn’t even hurt Apart from that he’s incredibly nice and good at what he does.
Great payment plans. Really great service for medical and dental. Dr. Starr is the best doctor I've ever had. I would highly recommend this facility. That being said it is the physicians like Dr. Jeremy Starr and the staff that work there that gives this place five stars.
LOVE THIS PLACE!!!!!!! A shout out to all the kind and patient people who work there! I know I can be a handful sometimes, but they always accommodate me and make me feel at home and cared about. A SPECIAL shout-out to : TIFFANY REDMOND, my doctor who makes it a always comfortable, no matter what I have to go there for. Best. Doctor that I've had ever!
This office is amazing! They are ALWAYS willing to work with you if you are open and honest with them. Their pharmacy is the fastest I have ever been to. Dr. Buys is such a great doctor. She only wants whats best for the patient and really listens to you. I took my Son with my to my appointment and she played with him like it was no big deal. Great Lady! If you are looking for a friendly, welcoming, and caring place, look no further.
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