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Reviews, get directions and information for Burger Theory

Burger Theory
Address: 150 S Gary Ave , Carol Stream 60188, IL, US
Phone: +1 630-665-8300
State: IL
City: Carol Stream
Zip Code: 60188


Opening Hours

Monday: 06:00-22:00
Tuesday: 06:00-22:00
Wednesday: 06:00-22:00
Thursday: 06:00-22:00
Friday: 06:00-22:00
Saturday: 07:00-22:00
Sunday: 07:00-22:00


related searches: Burger Theory Chicago, Burger Theory menu, Burger Theory Cicero, Burger King, Burger Theory locations, Burger Theory Joliet, Burger Theory breakfast menu, Holiday Inn Carol Stream
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Reviews
Nice hotel affiliated burger/bar space you can see the front desk from some bar seats. I did take out and the flat screens had sports and news feeds flowing so no boredom during wait for food and friendly bar chats available. Great wait staff. Good burgers.
This place is definitely one of the best places that I had ever been to! Burger theory resto, the best. they really have the greatest service. Their staff would literally greet you once you come un and they are friendly, kind, polite, decent, well trained, cooperative, professional and patient which is a good thing since I would always ask for their opinion. they would always talk to you properly and assist you if ever you need help with something. Whether it would be by their menu or just regarding about the place itself. Their burgers were great and the kid’s meals were also so awesome, their drinks have huge varieties and I love how perfectly portioned their preparations are. The visual of their place is also neat, unique, and decent. The inside is clean, neat, tidy, well organized, bright, and awesome. They really have the best ambiance and a calming vibe that really did change my mood up. Would definitely like to go back here again for another time! thank you for the wonderful experience! Good job! Kudos!
Absolute terrible experience here. The manager was rude and had a terrible level of professionalism. The restaurant staff brings the quality of this hotel down so much. I had a voucher for free breakfast for 2 adults and because of that, the manager had an attitude from the moment we walked in. He tried telling us that it was only worth $20 although when I called hotels.com and IHG they both said that I was correct and that the stay included free breakfast for 2 adults. The front desk staff said it was up to the restaurant manager and they wouldn't honor the voucher I paid for through hotels.com. After 40 minutes of going back and forth on the phone, and missing my entire breakfast with my family, the restaurant manager agreed to honor what should have been done in the first place. Absolutely unnecessary experience with such a beautiful hotel. P.S. Whether I booked through 3rd party or not, the offer should have been honored especially since IHG seen the breakfast included for 2 adults on their end. I plan to also send a review to IHG on behalf of this situation. Never had such an experience at any other Holiday inn I've ever booked at through hotels.com and I've paid for the voucher many times and have NEVER been told it couldn't be used.
The food was very good. Much better than I expected. Then, we had a pleasant surprise when the check came - kids eat free. Even if they charge for the kids' meals, they're only $5. I'll friendly definitely be going back.
Food WAS outstanding. Burgers excellent and creative. This place SHOULD HAVE stayed but sadly COVID helped to take it out like so many other beloved restaurants. As of today, NOV 28th, 2020....THIS PLACE IS PERMANENTLY CLOSED. Holiday Inn front desk said it happened about 2 months ago. R.I.P.
Very good burgers many choices wish there was music or something playing in the background it was really quite but still very good
Great happy hour specials!
Nice place good food awsome service and very shine place
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