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Reviews, get directions and information for Buffalo Wild Wings

"Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings."
Address: 5880 Durand Ave , Racine 53406, WI, US
Phone: +1 262-598-0960
State: WI
City: Racine
Zip Code: 53406


Opening Hours

Monday: 11:00-00:00
Tuesday: 11:00-00:00
Wednesday: 11:00-00:00
Thursday: 11:00-00:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-23:00


related searches: Buffalo Wild Wings menu, Wingstop
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Reviews
Terrible service!!! This place really knows how to waste their time. My friend I waited an hour for our food, It leaves me questioning why they took forever? The food we order wasn’t exact and wrong, so we waited an hour just for our food to come out wrong? This isn’t the first time this establishment has treated us like we didn’t belong here. This place has lost a loyal customer and I will never step a foot into this restaurant again! I highly don’t recommend coming here if you don’t got all the time in the world.
I received a gift card is the only reason I went. Prices were good, service is terrible. With my 100 dollar gift card I ate there 3 times, eating in other tables were being tended it took 15 minutes to even get our drinks ordered. The second another couple and i were told dine in was closed as my take out order was being made they sat 2 people... this last time I stood and waited to pick up my take out order almost 10 minutes and not one employee was out front serving anyone and my food sat in a hotbox and drink on a counter while I waited to even see a worker... I wont be back. UPDATE: The store manager reached our and offered me a gift card, I went back at my children's request and the service was much better! It makes me confident that customers are heard. I WILL be back!
We went there for dinner. Walked in to get a table and was told there was a 15-minute wait because they only had two servers. There were only 5 tables being waited on. I said we would go to the bar and get waited on there. The bartender Benjamin was extremely nice. We placed our food order, and he told us they were a little behind. We said it's ok. While we waited for food, there was a lot going on around the tables. There were adults pasted out on the tables. Waitresses were nowhere. When they did come from the back, one of the girls was on facetime. Went to use the bathroom, and it smelled like someone was smoking pot in there. We received our food, and the potions were small, and the chicken was overcooked. Im a bit sad that this restaurant is going downhill. Don't think I will be going back anytime soon.
Don't bother going to this location. The service was absolutely horrendous. After being seated, no one came to greet us or say hello for more than 20 minutes. We were forced to ask both the bartender and a different waitress for help before anyone came to serve us. After ordering our food which was very straight forward and not a complicated order, it took 28 minutes before it was delivered. If you want wings, go elsewhere.
We went here to celebrate my father in-laws 75th birthday. The staff was amazing! They worked incredibly hard to make his day a special one! We had about 30 people including kids and they were prompt and courteous during our entire visit. Would highly recommend. Special shout out to Eric the bartender. He was amazing! Kid-friendliness: We had 7 children in our group who were all treated well. Parking: Plenty of parking available
If I could give them 0 stars I would, where to even begin with how HORRIBLE and TERRIBLE our service was yesterday. My husband and I decided to give them another chance since we had nothing but bad experiences when we have gone to the actual establishment. I ordered our food online at 6:13 pm and received a confirmation email saying our food would be ready for pick up at 6:50. I thought I was a decent wait time knowing that I placed it online and take out so we wouldn’t have to dine in. My husband goes to pick up our food at 6:56 and is told our food is not ready. And when he asks the girl working the front counter she said she can’t check if they are working on it but that the only 2 people working are managers and they are cooking all the orders. He called me and told me what the girl said to him I then asked him did they could let us know when we can come back for our food ? She said they had no way of communication with the cooks and she didn’t know. So he then proceeded to come home and wait, I tried calling them back before he left home again to see if our food was ready. I was put on hold for over 5 minutes the FIRST TIME I CALLED. I called again and it was like my call was being ignored and forwarded to a voicemail. After calling back another 5 times I finally had someone pick up and when I asked if I could check on the status of my order she said okay hold up and before I could even say the name of the order she put me on hold AGAIN FOR ANOTHER 5 MINUTES. So I call back and mind you this is already 8:02 pm she finally answers and I just spill out the name order before she tried to tell me again to hold, she tells me my food is ready. My husband gets are food gets home and the food is cold and feels like it was sitting under a heat lamp for a while and was dried out. Their customer service skills are terrible and the food was disgusting. Never wasting me time or money on B dubs ever again.
Yeah...so I was reminded again why I don't come here or even order from here. Employees seem so unhappy there. Hostess basically walked us to our table, threw our menus down without even looking at us and kept walking straight to the kitchen. Didn't offer a highchair for our 1 year old, even the server didn't ask if we wanted one. Food took forever even though the restaurant wasn't busy, and when we got our food, the two kids meals fries were cold and so overcooked my daughter wouldn't eat them. For the amount you charge for food...just do better.
Went to a different location two months ago, waited in the front for half an hour and no one even said "hey its gonna be a moment". We ended up leaving This location we decided to order via the app. No major issues, it was ready 20 minutes later. Unfortunately I made it home to find out there were no sauces included, a bit disappointed because that like half the point of going. Honestly i only went because I recieved a gift card. Food is overall alright. Won't go back unless I recieve another gift card.
HORRIBLE EXPERIENCE! My husband and 3 kids decided to eat at Buffalo wings for a family night out, we ordered the house appetizer, asked for traditional wings, when we got our appetizer, we noticed there was only 1 traditional wing, the rest boneless, so we addressed it to the waitress, she took our plate back and apologized, when she came back with it, all our wings were gone and didn't get us any new ones, her aguement was the cook accidently cooked us boneless. She said we already ate our wings. Which wasn't true. Then our meals came, I ordered mandarin oranges as a side for my daughter, only gave us 3 baby ones in a small condiment container, the hamburger was overcooked. My husband's meal came, his fries and wings were cold. My meal came, my buffalo wrap was over salted and the taste was horrible, finally our bill came. 70$ for a meal that was terrible. Never will come back, next time we'll go to olive garden where we get more food and it's fresh. This was a bust. Beware!
The food is fine, overpriced of course but still edible. The service was okay nothing to write home about. Seems like customer service is a thing of the past. Overall if you want to watch a game and spend enough money that you could have actually gone to the game then choose buffalo wild wings.Food: 3/5
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