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Reviews, get directions and information for Buchanan County Health Center: De Leon Randolfo MD

"Buchanan County Health Center is a critical access hospital in Independence, Iowa with family medicine locations in Independence, Oelwein, and Jesup. With 18 clinical specialties, 19 medical specialties, a wellness center, a long-term care facility, and a retirement community, you’ll find expertise for every area of your life. With its central location in Buchanan County, it’s the area’s most convenient healthcare option. And with more than 300 full- and part-time employees dedicated to caring for you, you’ll find unmatched excellence in service. We’re here for you, trusted for life."
Address: 1600 1st St E, Independence, IA 50644, USA
Phone: (319) 332-0999
State: Iowa
County: Buchanan County
Zip Code: 50644



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Reviews
I have gotten tested for strep within the Urgent Care a total of two times. Both times I was told it was negative. Of course, when I went somewhere else, the strep tests were positive. How hard is it to swab the back of someone’s throat properly? If my strep infections had been untreated, they could have impacted my life much more than some throat pain! Shame on you guys. Will NOT be going back to this Urgent Care.
Terrible ER. Have been there myself for a coughing issue where I would cough so hard I’d almost pass out, eyes had popped blood vessels and face was bruised the pressure in my head was so bad. Got dismissed for having bad allergies, finally got in to see a real doctor the next day and had a bacterial infection, was given an inhaler and medicine. Another instance of of the poor ER was recently when a family member came in with bad AFIB diagnosed almost immediately when they came in the doctor on call then ordered a saline bag to keep the family member hydrated. If you know anything about AFIB this was the complete opposite of what should happen, caused them to put on 10-20lbs of water weight. Luckily Cedar Rapids were able to get them in and save them. If it had been up to here they’d have probably died within a couple days. Confirmed with the doctors in CR that the saline took his situation from bad to dire and it should have never been given . I guess this place is better than nothing but if you can make it somewhere else I would choose the other.
I’m 110% happy that I switched from here to Regional Family Health in Manchester. I’ve experienced nothing but awful times coming here. Anyone who lives in the area and needs a great Dr. I recommend Dr. Gerst in Manchester!
Highly don't recommend the er. Cathy was very rude an told me that my fever can't be delt with. Have more then just a fever an she told me they can't help me. Then proceeded to pretend to actuallly care then told me well you can come in we will get to you eventually.
Went with my husband to the ER and right when the PA walked in he asked what are motivation was for being there like we were wrong or drug seeking. We are not habitual occupants of the ER and only go if we feel we cannot wait to see the doctor the next day. In this case my husband had loss of vision with high blood pressure. They ran some blood work and basically sent us home. That is after the PA gave us very bad business advice. We have seen this PA two other times over the last 7 years but at a hospital in Cedar Rapids. When we saw him there he was amazing and caring. Much different experience this time. We will not be returning to this ER ever again if we need a ER will drive farther to get better care.
Absolutely worst hospital in the state and everybody knows it's called the band aid station for a reason. I went in for an anxiety attack and had a nurse tell me that my ex-husband is getting married who I hadn't been married to in 4 years. thanks for the lack of help and the breach of confidential information. The nursing staff is a joke!!
Husband has chronic COPD, asthma, and it gets worse every year, so much we usually make 2 trips a year to the er. The nurse helping us first stated we didn't need to be here if he had a nebulizer at home, not seeming to care at all how bad his breathing was. Then proceeded to tell him that ibprophen will help his pain that has been debilitating for weeks. Not listening when he let her know he takes it constantly because he has been in so much pain. Not everyone who walks through the doors of an ER is looking for pain med handouts, nor are they looking to feel ashamed and worse than he already does for needing extra help to breathe even though we have medicine at home. I will not be bringing him back here again. We are sorry to have come into your work place needing assistance.
I love them all they are very thoughtfull I think they do alot! When I came in the scheduled all the other visits that was recommended for me to do to follow my care. And the follow it too..
I’m sitting in the waiting room. Listening to the nurse “Joni” bi$:tch about me coming in and saying “why didn’t she go to her regular doctor!?” There was more. These doors aren’t sound proof and this is VERY unprofessional. Terrible place to be seen!!!
My 50-year experience with Medical Associates has been totally positive. I have found the doctors and staff to be friendly and eager to help. They have, in fact, gone above and beyond the call of duty on more than one occasion.
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