Bosley's - Abbotsford

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About

BOSLEY'S ON WHATCOM ROAD
FRANCHISE OWNED AND OPERATED.
Open Today 9am to 9pm
Free Home Delivery (except Sundays)

Story

Hours of Operation:

Monday - 9am -9pm
Tuesday - 9am -9pm
Wednesday - 9am-9pm
Thursday - 9am -9pm
Friday - 9am-9pm
Saturday - 9am - 7pm
Sunday - 10am - 6pm
Stat Holidays -10am -6pm

Mission

Bosley’s is British Columbia’s leading pet specialty retailer offering a full line of competitively priced nutritious, premium brand name pet foods, high quality accessories and supplies for dogs, cats, birds, fish and small animals.

Our highly trained and knowledgeable Pet Specialists are eager to assist you make informed decisions in maintaining the overall health and well-being of your pet. Many of our employees are pet parents too. We understand how important having a happy, healthy pet is to you.

With 30 years experience in the pet retail industry, Bosley’s success is built on our founding principles of service, knowledge, innovation and fun. We stand behind our products, our service, our people and the information and advice we offer customers. Your satisfaction is our guarantee. We seek to ensure that every visit to a Bosley’s store is a pleasant and helpful experience for you and your pet.

Bosley’s is proud to support the communities we live and work in. Many of Bosley’s employees are active volunteers who contribute their time to promote various community and animal related causes. Bosley’s is pleased to support a variety of local and regional community events as well as organizations and associations that promote the well-being and humane treatment of animals.

Products

Pet Food and Supplies - Kibble, Freeze Dried and Raw food, supplements, toys, crates, beds, treats, leashes, collars, bowls, litter, litter boxes, cat posts, shampoo, cleaning supplies.
We also have a Ubath Pet Wash --only $10.

Address: 2362 Whatcom Road, Abbotsford, BC V3G 2L5, Canada

Phone: (604) 859-9056

Website

moc.syelsob@7207fob

State: British Columbia

County: Fraser Valley

City: Abbotsford

Zip Code: V3G 2L5

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews

This store is always great. They do their best in everything they do. They always make you feel welcome. If they run out of stock on something they will call you when it's in. But they almost never run out of stock on anyting. They have a very convenient dog washing station as well. They deliver for free as well which is really cool.

 7 years ago (12-02-2018)

Love it. fantastic customer service and very helpful/knowledgeable staff. Best Bosley's I've been to

 7 years ago (10-01-2018)

Absolutely disgusting customer service. Went in the night before to inquire about a kitten to adopt, was told to come the next morning to fill out an application. My roommate did so. Called me extremely upset saying the lady "Ashley" was incredibly rude to her and told her the cat was adopted because someone came in 3 days looking at him, but she could still fill out an application? (why waste time). So I went in and asked if this cat was adopted (not knowing who I was) about 10min later, was told yes, by the same extremely RUDE girl. I asked how the cat was adopted as we were told the adoptions don't START until Saturday..she was rude and continued to say he was adopted. I called Bosleys Canada customer care and was told that in fact that was NOT the way it should be done and told them I would like to know why we were treated differently, and unfairly with an apology from the incredibly rude sales girl. I received a phone call from "Liza" (store manager) who tried blaming her staff "Everette" saying he was new and didn't know, yet Liza said "Everette" went to the back and asked herself if the cat was still adoptable that same night we were inquiring and was told yes. Then she told me 3 different stories about the kitten, shady. She handled the situation incredibly poorly, she talked over me, didn't let me talk, accused me of bashing their rescue which in fact I was complaining about how MY TREATMENT ( I am an animal lover, and have work(ed) with many rescues, how insulting) as a customer and potential adopter was, she was raising her voice, and I told her I will let people know how her customers are treated, she threatened to "Call the police" and go after me for "slander" last I checked it is our right and freedom of speech to share our experiences. Maybe "Liza" should handle these poor situations with some class and more mature. I couldn't believe I was speaking to the MANAGER. I was also informed that they threw my roommates application in the garbage, super classy. Extremely careless customer service. Take your business elsewhere, where you are treated like a decent human. and I will continue to share this emotional experience, to everyone, everywhere.

When I went to another Bosleys, and let them know, they too told me this was in fact NOT the way the adoption process is to be handled.

 7 years ago (12-10-2017)

Asked if they were able to order my dogs food in and they said yes took my order and phone number, a week and a half passed and my dog is now almost out so I went back in to ask when my order would be in and their response was to tell me to try and order it elsewhere. They did not bother to phone to tell me this when they did the ordering and have now forced me to miss work to drive out of town to get it. Horrible service.

 7 years ago (28-12-2017)

Lovely staff, always helpful and knowledgeable. Prices are ok. 

Cats are SO sweet, and it is so lovely you can pick them up and give them love. 

We adopted two cats here. It was very quick and easy to take them home. Once home, we had problems with worms, but the staff immediately took care of the issue. Free treatments for both cats! So sweet of them. 

Overall best pet store in Abby.

 8 years ago (22-12-2016)

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