Boone Plumbing and Heating Supply Inc.

Reviews, get directions and information for Boone Plumbing and Heating Supply Inc.

Story

A wholesale distributor of plumbing, HVAC and waterworks products since 1937, serving the Ottawa/Gatineau region with four locations. We work with various industries including construction, renovation and maintenance contractors, retailers, governments, industries and public and private institutions. We work hard to understand the challenges you face, and we constantly anticipate the impact of shifting markets and new products.

Address: 1282 Algoma Rd, Gloucester, ON K1B 3W8, Canada

Phone: (613) 746-7070

Website

ac.enoob@ecivresremotsuc

State: Ontario

County: Ottawa Division

Zip Code: K1B 3W8

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

Reviews

We purchased all our fixtures from Boone. We have had issues with almost all of them. Our new master bath is unusable because of a product Boone strongly recommended that was new on the market and turned out to be quite flimsy and plagued by design flaws. They did not resolve the issue for us but they did contact the manufacturer and asked us to deal directly with them, which after six months did not result in a repair. A high end shower faucet failed as well, and the salesperson we spoke to did not offer to have it repaired, but suggested we buy a new one at our own expense. In that case however the manufacturer thankfully provided great customer service and replaced the bad components. Their prices are quite high unless you buy through a contractor who will pass on their discount. We are devastated by our unusable new bathroom because of the product they sold us and inability to take ownership of the problem and resolve it in a timely manner. The initial sales help we received there was excellent, but due to the issues we experienced afterwards, I would have reservations about shopping there again.

 7 years ago (30-10-2017)

Expert staff, very helpful, fast service.

 7 years ago (18-12-2017)

If you are looking for a hard to find plumbing part that you need, look here. The Boone staff are very knowledgeable and helpful. They have a nice showroom too.

 7 years ago (25-07-2017)

If you need parts order online from eBay or amazon cheaper and most of the time fasted (delivered to your door) - no need to travel up and down wasting time and charging customers for unnecessary time...

Customers should also be aware that they will get charged extra if parts or any other items comes from Boone Plumbing. Lots of people behind the counter, not too many able to help.

 8 years ago (06-04-2017)

Agree with other commenters.  They are not interested or helpful to assist in finding replacement parts.  Clearly pushing to sell new fixtures above customer service.  Guess they just want customers to shop on the internet. 

 8 years ago (13-05-2017)

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Ottawa division plumber

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