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Boone Plumbing and Heating Supply Inc.

  1. Ottawa Division
  2. Ottawa Division Plumber
  3. Sainte-Cecile-De-Masham Plumber

Reviews, get directions and information for Boone Plumbing and Heating Supply Inc.

Boone Plumbing and Heating Supply Inc.

Story


A wholesale distributor of plumbing, HVAC and waterworks products since 1937, serving the Ottawa/Gatineau region with four locations. We work with various industries including construction, renovation and maintenance contractors, retailers, governments, industries and public and private institutions. We work hard to understand the challenges you face, and we constantly anticipate the impact of shifting markets and new products.

Address: 1282 Algoma Rd, Gloucester, ON K1B 3W8, Canada
Phone: (613) 746-7070
ac.enoob@ecivresremotsuc
State: Ontario
County: Ottawa Division
Zip Code: K1B 3W8


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info
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Reviews
Stay@Home Design and Build is a firm that specializes in accessibility needs and requirements for clients with limitations.nnWe have been dealing with Tommy at the Algoma location and we wanted to give him a quick shout out for all his help and quick response. Tommy is always friendly and follows up as promised. Thanks once again Tommy for the great service, it's greatly appreciated!nnThe team at Stay@Home Design and Build
We went to the Mondeau showroom looking for a bathtub. We went over the the liquidation area and Kevin helped us find exactly what we were looking for at a great price. His customer service was incredible, he was so friendly and helpful. He brought a tub down from up high so we could sit in it and we had it delivered the day after we ordered. The delivery driver was amazing, came exactly as scheduled and was super friendly.
Really disappointed with customer service from Christine and Emily, how you expect to run a business with them always yelling at customers who have the right a proper explanation of their accounts without being made to feel inadequate is beyond me. This is an on going problem still for over 2 years. How these 2 people are still employed is something else. Clearly management needs to step up to the plate and do their job more effectively, as customers service should be number one. The turnover is ridiculous from what I've seen.
Showroom consultant Trina Adam’s, went above and beyond to help us out in a time crunch. She was professional, efficient and so helpful.nThank you Trina!
EDIT: I emailed them that I cannot use the telephone and guess what? They called me!!!! Really!?!?!?!nI am a contractor and I want to shop at Boone but it's always frustrating! Website lacks information I need. I cant touch and inspect the materials. I have to tell someone what I need even if I don't know what its called, the staff are helpful but often gets it wrong. At Home Depot, I just grab what I need.nHere's a real problem: Boone answer phones all the time, but takes days to answer emails. Very frustrating when you can't use the phones. They don't care. Homedepot pro desk answers emails promptly. Boone thinks emails are not urgent and people should use the telephone. It's 2023 now. I ended up ordering from other stores often while I wait for a reply from Boone.nnPS, there one guy who helps me alot, but he is not always available, why isn't there someone who responds to emails along with the telephone calls?.
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