Bolingbrook Inn & Suites

Horrible. One of the 2 worst hotels I've stayed at, the other one was in a 3rd world country. The air conditioner was right above my window buzzed all day & night. The male staff at the front desk, HATED getting up off his lazy ass. Hallways smelled like smoke & I asked for non-smoking. I was scared someone was going to kick the door down & scared if my car was going to be broken into. The stair well carpets had huge water stains on them, I might as well slept in a 99 cent store, I probably would have felt safer. I could have also gotten a better breakfast at the same 99 cent store. And yes, that was my view. Seriously, look for another hotel.
9 years ago (18-08-2017)

This place is the one off the worst hotels we have stayed in and I thought motel 6 was bad. The staff don't know anything when we ask for something they don't have it. Our room was supposed to have a microwave and two beds, no they didn't give us the microwave and they changed our room to a king size bed with no extra bed and we were 2 adults and 2 kids one off us had to sleep on the floor. Also the pool isn't deep enough only 3 feet deep and the jacuzzi was broken. Seriously this was one of our worst stays.
9 years ago (26-08-2017)

Not pleasant at all. Bedsheets had cigarette burns and room said non smoking. Check in could not honor my reservation that were done a month prior. Over all not a good experience.
9 years ago (10-10-2017)

As far as cheap hotels go this is one of the better ones. Gripes: no extra pillows in the room, no more than 2 towels in the room. Things that are good: rooms are relatively clean. Checking in the receptionist did not know how to check for a prepaid room, this brought the ordeal that I had to contact the booking agency to get that straight.
9 years ago (15-07-2017)

My toilet didn't work for 2 days. The plumber was there but he didn't come to my room even though front desk asked him 4 times. I was given management email and they never responded. Stay at your own risk, I am taking further action against them for their obvious neglect to their clients basic needs and expectations .
9 years ago (13-09-2017)