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Reviews, get directions and information for Comfort Suites

Comfort Suites
Address: 17W445 E Roosevelt Rd, Oakbrook Terrace, IL 60181, USA
Phone: (331) 814-2594
State: Illinois
County: DuPage County
Zip Code: 60181



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Reviews
Wow! Is about all I can say. The hotel looks nice on the pictures I looked the Hawaii room ON THE PICTURE. I can I'm greeted nicely I ask for a theme room what kind they have available. So, the man tells me they have one available I say great which one? It's like he's not understanding the question I get put on hold. I get connected to a female with a strong accent. I go through the whole thing all over and I ask her what theme room you have available and she telling me about the room has microwave a sofa what tl kind of size bed. All fine but I ask again is it the Hawaii room? And there she goes with pricing and booking but not answering my question. It the beginning she kept asking me if I'm part of some group asked me three or for times I kept telling her no. So after back and forth back and forth I even put my husband on line with he to her us a room and she started all over again with describing a room yellow walls, a microwave. WHAT?!!!!! After42 min on the phone what should have taken minutes I ended up hanging up. So disappointed because like I said the Hawaii room looked l looks amazing on the picture. I hope in future they will have some trained people at the desk so maybe I can enjoy a night at what looks like a nice hotel.
8 years ago (30-08-2017)
Nice hotel, good breakfast, room was cleaned, but someone smoking in the bathroom. I still smell it, I had to turn on the exhaust fan. I like the heat lamp in bathroom. The swimming pool need to be updated, the gym room was nice.... overall I like it
8 years ago (18-09-2017)
Great hotel. Living area plus bedroom. Staff is always pleasant. Close to downtown. Close to shopping and highway.
8 years ago (25-09-2017)
Excellent service. The food was great actually it was better than a known restaurant that I visited. The staff was friendly, the room was always kept nice and clean. I will definitely recommend this hotel to others.
8 years ago (19-08-2017)
We just spent 3 nights there. The TV in the bedroom wasn't working and we informed the front desk 2 times but no one came to fix it. There was a huge cockroach in the bathroom on the first night. On the day that we left, there was a bag of what appeared to have blanket(s), pillow(s) and book(s) inside being left by the door of our van. We gave it back to the front desk. The breakfast was good and the kitchen staff were friendly and efficient.
8 years ago (28-07-2017)
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