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The Westin Chicago Northwest

  1. DuPage County
  2. Dupage County Lodging

Reviews, get directions and information for The Westin Chicago Northwest

The Westin Chicago Northwest

About

The Westin Chicago Northwest, a premier destination for meetings and social events, just West of O'Hare International Airport.

Story

The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport in Itasca, Illinois. Explore Itasca and while you're here indulge in our relaxing atrium style lobby and escape the stress and exhaustion of travel while finding relief and relaxation.

Address: 400 Park Blvd, Itasca, IL 60143, USA
Phone: (630) 773-4000
moc.wnogacihcnitsew@sdael
State: Illinois
County: DuPage County
Zip Code: 60143


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Reviews
The staff is wonderful and the check in process was quick. The rooms are nicer than expected and are stylish and up to date. There are many dining options around the property and a nice walking trail. The pool and fitness center are top notch. Definitely a recommended place to stay.
9 years ago (07-10-2017)
The staff were extremely friendly and very helpful! They do not have an airport shuttle, but they do have one that will take you anywhere within a 5 mile radius... So easy access to the train and near by mall. Overall great hotel.
9 years ago (08-09-2017)
Very accessible for our offices location. Having WiFi and breakfast buffet included in the price of the stay is an amazing deal. The balconies opening up over the lobby from your room door is a very inspiring effect. The restaurant has great choices and was quite delicious.
9 years ago (19-10-2017)
Hotel looks nice but their customer service is really unprofessional and rude. They hung up when I ask the person name who is helping me and saying "I can't hear you" but you can still hear the rest of the conversation. I called back and another representative was helping me and put me in hold again. I called again S representative was back who couldn't hear me and pass me to her manage right away. I was able to get helped but still rude. This whole group did not apologize for their mistake and passing frustration on me. First person didn't even know (or not try to help?) how to pull up my reservation but later manager was able to do it. I can't believe this was Westin hotel. Everything was pleased until you had to deal with non sense customer service. Awful
9 years ago (13-09-2017)
Don't judge a book by its cover! Though the exterior might look a bit dated, don't be deceived: this Westin is one of the nicer SPG properties at which I've stayed. The interior has undergone a relatively-recent renovation, which means the rooms are comfortable, contemporary, and in great condition. The only major complaint I have is the cost of food/drink. The breakfast buffet is near $20, which for what you get, is a little overpriced. Drinks are also exorbitant, but I suppose that is to be expected with hotels aimed at the business crowd. Overall though, this Westin made for a fantastic stay. The staff was warm and accommodating, and the bed was among the most comfortable I've slept on in a while. I will not hesitate to return the next time I have meetings in the NW Chicago area.
9 years ago (15-08-2017)
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