Big Springs Plumbing Heating & Air Conditioning

The heat is on and the water flows thanks to all the staff at Big Springs from start to finish. It was a great experience from the receptionist right down to the guys who installed the furnace and tank. Sent out heaters to keep us warm. Great people, helpful and good singers. Thank you. GREAT JOB👍😊
7 years ago (07-03-2018)

Absolutely top notch service. Quality workmanship and very professional. I will recommend them to everyone. Would like to single out Justin who was very polite and professional. Cheers!
7 years ago (20-01-2018)

Just had my furnace repaired. The service techs Mike (and Jason) were great. Work was done quickly, , and literally 50% cheaper than the other quote I got.
8 years ago (02-11-2017)

They've been great for our home needs and our needs at our own retail store here in Airdrie. Never hesitate to recommend them.
8 years ago (25-10-2017)

Something was leaking in our furnace room so I called the closest one to us after doing a google search for "Airdrie Plumbers." The leak made our furnace room seem like it was raining so our family was freaking out. Mike was on the phone and said we needed to turn off the water and explained how we could do that. Unfortunately, we did not know how to do that being a household of just my mom and my little brothers and sisters. Mike showed up in less than 10 minutes and was very courteous. He shut off the pipe for the humidifier, which was the problem. Gave us a quote for the materials and labour, as well as the service fee. Everything was good except for the price of the service fee which was 3xs the cost of the repair! I understand that a lot of companies do charge for their time to come out to assess the problem, but we feel that for them to charge 3xs the price of the repair when they were only a few blocks away was unfair. When we lived in Calgary, we called a company who was a 15 minute drive away from our house, showed up and told us it was only a valve problem. The cost of the valve replacement was very low, and he charged us exactly the same price of his service to that of the valve replacement. We were very happy and gave him a little extra just because he was super friendly and fair. Honestly, I wish I could give this company a 5 star because Mike was nice and all, but maybe be more fair with how you charge for that service fee.
8 years ago (09-07-2017)