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Reviews, get directions and information for Bicycles McW

Bicycles McW

About

Depuis 1930, BicyclesMcW, anciennement Cycle J. McWhinnies, est la destination pour tous les cyclistes occasionnels, passionnés et professionnels.

Story

BicyclesMcW is located in the heart of NDG, between the streets Hampton and Belgrave. When you come to BicyclesMcW, you are assisted by the most friendly/knowledgeable team of bicycle enthusiasts that can help you with every aspect of your Bike, Accessory and/or Apparel purchase. Our full line of Bikes, Accessories and Apparel can accommodate any need you might have.

BicyclesMcW builds upon the heritage and success of J. McWhinnies Cycle. BicyclesMcW continues to be Montreal’s best bicycle shop for all bicycle enthusiasts. We look forward to continuing to support and provide professional services to current/future clients and to interested bicycling clubs and communities.

If you need to contact us, or would like to get more information on our Products and/or Services, or would simply like to get better acquainted with our current Clearout specials, please do by navigating our website or communicating with us via email: [email protected] (Sales); and [email protected] (Technical Support).

Impressum

http://www.bicyclesmcw.com/en/page/privacy-policy

http://www.bicyclesmcw.com/en/page/terms-and-conditions



"When you come to BicyclesMcW, you are assisted by the most friendly/knowledgeable team of bicycle enthusiasts that can help you with every aspect of your purchase.BicyclesMcW continues to be Montreal’s best bicycle shop for casual, avid and professional cyclists.We're dedicated to finding the right product for you. We promise our clients an outstanding customer service experience, and look forward to building a long-term relationship with you and your bicycle, as well as cycling clubs/communities, and helping people become educated cyclists."
Address: 6010 Rue Sherbrooke O , Montreal H4A 1X9, QC, CA
Phone: (514) 481-3113
State: QC
City: Montreal
Zip Code: H4A 1X9


Opening Hours

Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-18:00
Saturday: 10:00-17:00


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Reviews
I feel really regret to buy a bike on this kind of market.I bought a bike in this market for 750 only a month ago,there was front brake problem at the first,and it was just happened after buying this bike for 3days. For second, I had back brake problem with a lot of noises. I also had back brake problem of keep getting loose....and its just the time I bought the bike for 1week. They fixed for me the first time,but it happened again the second time just 2days after it was fixed!!!!and a week later the same problem occurred again!?. Suddenly the person who fixes the bike is saying that this happened manually by someone which also means I probably make it looser!, and do you think that someone will follow me everyday just to brake my brake? It really doesn't make any sense to me. Also the person who fixes the bike made a scratch on my bike handle bars! So, by this I fixed 4 times in a month and I still don't know when it will brake again. I already give up with the quality of this bike, now I only expect it to not be broken anymore. What a big mistake!!!!
MCW's history speaks for itself. They have a very helpful and knowledgeable staff and carry some great products from all ranges. In these days of parts shortages and long delays, MCW was true to their word, and I received my bike just in time. I bought a Rocky Mountain blizzard 10 Fatbike, great winter activity, if I may add. This is a quality winter bike, and the price was just perfect. Thank-You MCW
Excellent customer service. The staff communicates and guides very well. They provide to the point and swift solutions to your bike's problem. I didn't expect my bike's issue to be solved in hours but they solved and repaired it in minutes and that too with appropriate pricing. Appreciated.
Over the many years I, bought both my bicycles here. I arrived there today September 2, 2022 and was glad to see that Bruno was still active here. The shop is full of beautiful E bikes and the service department is very functional at reasonable prices. Thank you.
Expert service from Jolibeth on my loved, well-used bicycle purchased here in 2004 when it was McWhinnie’s . My husband is also pleased. We brought in our our bikes for different problems, defective brakes, misaligned wheels etc… and Jolibeth attended to us immediately and explained all repairs. One Sat morn this June , while cycling on Maisonneuve, I had a problem, called McW, was told, sure come to the shop, and in no time Emiliano fixed the issue and I was off again. Despite the fact we know they have tons of work. We are long past our young adulthood and appreciate their courtesy. Highly recommend them, competent efficient and very fair prices.
Bought a Cannondale Bad Boy 2 because the promised delivery date was months sooner than local shops. Bike was several months late. I was never updated and had to check in constantly. Bike arrived with a dent in the frame and bent rotor Richard discounted the bike slightly and paid for a local shop to fix the rotor. I accepted this as I didn’t want to wait a year for a replacement bike. Was promised a carbon handle bar at cost for my trouble. Waited a year for this. Sent money in August, had to remind them to send it, they never sent shipping info and sent it to the wrong address even though they had confirmed the correct one with me. It took over a dozen emails and multiple unsolicited call I didn’t answer to finally receive a refund. The excuse was always I was vacation and I’m trying to find it. Instead of doing the right thing promptly they inconvenienced other people and shifted blame around rather than taking responsibility. I’m in the market for another bike right now but definitely won’t be buying it from them. Additionally, they don’t accept credit card payment over the phone because of some charge back sob story. Which I’m beginning to doubt after they held my funds which were e-transfer for an offensive amount of time. First “new” bike I bought since being a teenager and what an overall dissatisfactory and disappointing experience it was.
First off I am super pleased with my purchase! I would like to thank the staff for all of their expert advice Grant & Shelby and thank you to the management Sal & Richard for answering my email for a follow-up with not one but 2 emails and a phone call. I never felt pressured to purchase a bike which was out of my budget and they even suggested I go for a certain brand which was less pricier than what I had inquired. Honesty and excellent customer service. Highly recommended. Now off to the trails for me! Note : They said 7-10 days delivery time and I got my bike on the 10th day which in my opinion is okay given the current state we are all in. Kudos to all the mechanics who work tirelessly to get bikes and repairs done as fast as they can :
McW is a great neighbourhood family bike shop. The staff is knowledgeable, friendly and helpful across the board, from the mechanics to the management. At a time when bike shops are swamped, I never felt rushed or ignored. They took all the time to make sure I had the right bike with the right fit. I want to give a special shoutout to Steph, whose level of service and attentiveness was second to none; he went above and beyond. I'm now the happy owner of a fantastic new bike that I love to ride.
I bought a Norco Bigfoot 3 for a very competitive price from this place. Bike was delivered right to my doorstep in Ottawa at no extra price.
I had been looking around for a new bike for a few months without much success. Part of the problem was that I am not an experienced rider and didn't know anything about specs, sizing, etc. The McW team took the time to understand what I was looking for and in one visit got me on an awesome bike that I now ride constantly. I haven't biked much in the last ten years but they have given me the itch again. There is nothing like purchasing from a family-owned business - attention to detail, friendly service and the feeling of knowing you made a good purchase walking out of the shop. This is the place to go whether you are just starting out or you are an experienced cyclist. Thank you Sal and the McW team.
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