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Reviews, get directions and information for Best Western Riverfront Inn

Best Western Riverfront Inn

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Located in Marinette,WI, the Best Western Riverfront Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 1821 Riverside Ave, Marinette, WI 54143, USA
Phone: (715) 732-1000
State: Wisconsin
County: Marinette County
Zip Code: 54143



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Reviews
Jerry at the desk is one of the nicest and informative person. He was very welcoming. Hotel is located in a nice spot. Seemed like plenty of parking. We were gone so we didn't have the opportunity to eat dinner at the restaurant. I would definitely tried the french onion soup. Breakfast was nice. We paid extra fir the river view which was nice.
Beware ...rooms are older and falling apart in areas. No AC in elevator or hallway. No custodial or maid staff to tidy room, two days in a row!?nDid not have clean towels or garbages emptied. When called front desk, no one was on staff to help?nWhen we first checked in, she gave us room on the six floor that the door was left open, food out towels array... Scary obviously no one cleaned. Had to go back down to figure out and she was like oh well sorry....nDo not recommend this poor hotel, stay down the street at the American Inn if you don't want to regret spending $130 a night for a inept hotel who isn't taking care of their property or staffing issues.nnEDIT -nI contacted the manager as she wrote a comment below with phone number. When contacted she listened and was accommodating to help make things right as well as rectify the situation. We appreciate her stepping up, and providing great customer service. Thank you.
TV didn’t work. Toilet whistled loudly when flushed. Shower drips in a steady stream even when you close both taps tightly. Bathroom door doesn’t shut. Privacy Please sign falls off door handle every time you close the door. One ice machine for 6 floors. There was a rail for a shade on the window but no shade had to draw the curtains. Essentially no maintenance.
I was extremely happy with the front desk man Jerry!! He was very helpful, friendly, and kind. Answered all my questions and pointed us to places to eat and have drinks. What taxi's were in the area.nJerry is great guy have at your counter!nThank you for taking the time to help us!
The best quality of this hotel is by far the location. The river view we had from our room was breathtaking. There appeared to be ample parking, at least for a weekday. The hotel lobby was nice and clean. They had hot coffee available and vending machines. The restaurant was nice and clean. The complimentary breakfast was pretty decent but the lady who ran it was so beyond helpful and friendly. It was presented very well. The pool my kids thoroughly enjoyed and I enjoyed the hot tub! The outdoor area with tables and games is a great idea.nThe rooms on the other hand are in DESPERATE need of a deep cleaning. It was so dusty and stuffy in the room. Our sinuses were all extremely bothered by the dust. I really hope they take this review and choose to take more time in each room to clean more than just the bathroom and beds. My son brushed a random surface and his arm was covered in dust and dust was floating all in the air. It is very outdated so if you’re looking for a hotel with more modern conveniences this isn’t it.
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