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Reviews, get directions and information for Best Buy

Best Buy
"Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership."
Address: 8871 Boulevard de l'Acadie , Montreal H4N 3K1, QC, CA
Phone: (514) 905-4269
State: QC
City: Montreal
Zip Code: H4N 3K1


Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 09:00-17:00
Sunday: 10:00-17:00


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Reviews
There is just nobody available for questions. The phone models don't let you really check out the video specs. I learned more from the greeting attendant who has the alternative model phone to what I wanted. After 3 visits at different times I can never get someone to answer some practical questions before buying a phone that costs over 1k. The store has the same uninspired set up as Future Shop and whatever came before them...¿MTL trivia? The most evident of differences being you used enter and find someone to help you within minutes or they were noticeably busy. Today there's a line of people turned zombies waiting their turn. Made me think of the afterlife waiting room in the movie Beetlejuice. I left before my head shrunk and I said his name 3 times. The website online offers seem to be the way. Stick with the Geek Squad offers for easier returns if dissatisfied and need a return as I was told by the 'Greetings and Salutations' expert before departing through the grand double doors. All that being said, they have better phone deals than anyone including Amazon. It's hard to believe like some much Metallic; sad but true.
The worst bestbuy i have ever been to. Staff look depressed, always on there phone. They don’t have much selection. No parking. It’s so dead.
On Thursday the 23rd of February, the manager at the order pick up desk called to inform me that my long delayed order for my daughter's Christmas present had finally arrived. The product was the Marshall II headphones which was very hard to find. I had been to 5 Best Buy stores before placing my order at a store in Montreal's West Island. I believe the manager's name was Cheryl or Charlene. She was very professional and helpfull. Best Buy will have excellent customer service if it hires more staff like her.
I really loved my experience at Best Buy today with Lucas, a sales representative ! Thanks to him, I was able to exchange a product I bought online with one that is well suited to my needs. He is a good listener, respectful and a good advisor ! I really recommend seeing him if you need any assistance.
I Went to Canadian Tire to purchase wireless headphones. Nobody who worked there could answer any of the questions I had pertaining to the product. With this in mind I headed to Best Buy on Ste. Catherine W. Near Bleury. I was immediately helped by a knowledgeable young lady who answered all my questions and set up the headphones and my phone. I should note this was my first wireless headphones. If you want tires head on down to Canadian Tire. If you want electronics then Best Buy is the place to go
Hmmm... Today it happened again. When I brought the empty box of a PS5 game to the cashier, they again couldn't find the actual game and sorry to say to me that the game was sold out! This was not the first time and I don't understand why the game was still on the shelf plenty of them if they had been sold out? Very disappointed!!
I came back after speaking to a helpful sales rep about washer and dryers. She wasn’t there but her manager refused to honor the price match policy after I found the same washer dryer set at Home Dépôt. I was polite and calm, he started yelling at me like I was trying to rip him off. I took an Uber straight to the Home Dépôt and bought the washer dryer there. If you are going to buy an LG front-loading washer dryer save yourself the trouble. I had a good laugh about this whole situation.
Hello! I’m in Canada for a few days and I really want to buy a Nintendo DS from here, do you have it in the store? Ps I’m not calling because I don’t have a sim:
So buying headphones gets complicated. There are many sample stations to try out out different products, but it seems like half of them are out of order and you are only able to sample the ones that are working. Those products that can't get sampled are probably less likely to be bought so it feels like an unfair market.
I read the review section of this branch and was terrified about the customer service. In contrast, i found the person dealt my issue with professionalism and helped me to place a new order in exchange of newly purchased product. Best buy needs to think about their product line up and come with more reliable stuffs, especially, electronic devices like camera, gimbal..
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