Best Buy

today morning I came to Best Buy to purchase S 24 Samsung . The lady MARIAME show me the phone and they explained all the features and they said it’s 899+ tax and I said OK I want the purple colour they said they have the availability . And they get phone for me when it’s going going to billing is showing 1299. they simply said you have to purchase it online. I asked them the question why are you display and expanding the price and you said it’s 899+ tax on end of the billing why you change your words. then they call the manager JIMI he’s very very rude with me. He simply said you have to purchase an online. I already explained the situation. why you did not saying the same thing to your sales person when he selling the phone, they already expand meeting the 899+ tax he simply said whatever you want to do if you want to complaint, then just go complaint on online I don’t care. This is not the way are not a way to treat the customer.

I thought the label and price meant something but according to the manager, it doesn't. Only the QR code matters even if the product it leads to isn't the same as the description on the label. If what's in the store doesn't matter, why even have a store.

I’ve shopped at many Best Buy stores in many different locations. It’s always been the same experience. No issues really ever. I’ve avoided shopping there on Boxing Days because it’s so so busy. it’s always fun shopping here because let’s face it. It’s an adult toy store.

Went in there with the intention of purchasing a specific item and didn’t have lots of time: got fast and friendly service, was in and out all within 10 minutes. No waiting to get help, no attempt to promote or try to sell me anything else, just info about what I needed. Thank you for the great experience.

Ordered play station 5, with store customer service 6 days ago. I get a tracking # with FedEx, I follow the location of the package says it’s delivered to the store, I receive a text msg to say that the play station 5 has arrived and ready to pickup. I get to the store same day within hours, and waited an hour and they say they can’t find it. Not impressed with them not at all. Very disappointed.