BCBGMAXAZRIA at Hudson's Bay

Visited this branch of Hudson Bay for the second time, i have nothing but good reviews to give of the Hudson Bay store in Fairview. Love the selection at The Bay, they have a brands you don't find anywhere else! Emile Henry, Swilling, Smeg rétro, Staub, Nespresso, and much more! They have expensive brands and everything you need in this beautiful spot, but the Prices are high but still you can get some good deals.

It’s twice now in the past few years I’ve gone now. I’m standing at the counter and will not receive service. The male worker with white hair and glasses both times is clearly not doing anything but will not approach me because of my appearance. I am dressed as a farmer. I stand there long enough to start to feel personally insulted. I said fine I’ll go buy it somewhere else where I get service out loud. I do not appreciate this and shouldn’t be happening. My money is as good as someone dressed pampered.

If i could give zero stars I would. Worst customer service ever every time i go. This was my last time ever shopping from this company. The only good thing about this company is them being consistently horrible at customer service at every single location I’ve visited along with phone customer service equally as in existent and rude. The company can’t keep their word. Its a mess. Online authorizes for in store return which employees refuse to accept. Made a home fashion by phone , i got charged on my card, i still have no receipt or record with order number or any details.

Great location along Highway 40 department store with several floors and a huge selection of brand names products to choose from look out for sales they are great

Clean and easy to walk through. However deals could better be displayed at times and the men’s changing rooms could use an update

They charged my bank account 1240$ for multiple charges online for towels ! They weren't even able to process my actual order but they did charge my account multiple times for the same order with several transactions totalling 1340$ I spent hours on the phone with customer service on this December 24th for nothing .

Good selection of mainstream clothing brands but few employees if you need help

Good place to shop,but the store badly needs an overhaul, outdated and depressing.

Good service. Need better signage to inform people with disabilities where the elevators are located, particularly in front of the escalators. Walkers should not be used in the escalators.

I always find it comforting to walk into this store, it's well lit, well designed, while keeping it classic. The perfume counters are my favourite, and I like exploring all the levels of clothing and accessories. As with any store, some clerks are nice, others not so much.