Barbibelle Spa Inc.

Appointment for my daughter’s makeup for Prom was canceled but nobody bothered to call us to let us know. I had 1 hour to find someone to do her makeup. A day that should of been excited fir her ended up being really stressful. They also charge me $125 for her hair which she straightened and added bobby pins on the side. The stylist said it was the charge for an updo. Clearly not the same thing at all. I sent an email to the owner and never got a response. Will not be going back.Services: Makeup services

I am very disappointed with my recent attempt at using the services here at Barbibelle Spa. I booked two months in advance for my daughter to have her hair and makeup done for her PROM. I tried calling the morning of the appointment to re confirm and make sure everything was good, 3 times and left a voicemail. After 2 hours and no response I showed up there in person to confirm. The secretary looked confused and unsure. She told me the makeup artist has been sick for days but asked to excuse her while she went and called her to confirm if she was coming in. She goes in the back and then comes back to tell me that the makeup artist is sick till beginning of July!? Then proceeds to ask me if anyone has called me to let me know? Clearly not. Very unprofessional and left us stressed and scrambling to find a last minute make up artist just hours before my daughters PROM! We came to find out that we were not alone in this situation, there was a few other of my daughters classmates that had the same thing happen to them that day! Prom day is a huge day for these girls and this place could care less. Not a care in the world from that receptionist! Very upsetting and I will never call this place for another service and I will make sure to share this with others because it is unacceptable! Service: Makeup services

If I could give this salon a negative 10, I would. I went here for a massage when I was pregnant and was really excited to go back. Called 10 times no response. We even called to try and book my daughters hair cuts and even left voicemails. I always give people chances so we tried again.. Left voicemails no call backs, finally by luck someone called back and we booked a massage one for me and one for my husband. I show up 25 min before and i decided to sit outside on the step since the door was locked. 15 min before my appointment i tried knocking to no response, i tried calling nothing. I waited until 15 minutes after my appointment until i saw another customer leaving and the hair stylist said she would go and check for me. She comes out and tells me, can you wait another 15 minutes because we tried calling you and no one answered... the audacity to tell me this when i was outside for 25 minutes waiting... I told her that I got no calls and id like to know who called me because i was outside in front of the door. It's one thing to come and tell me "I am sorry we are running late today do you mind waiting?" , I would have waited no problem, but to lie and say someone tried calling? I left and canceled my husbands appointment. It's crazy that they "tried calling" but didn't bother to come to the door where I waited for 30 minutes... at this point its just a matter of principle, disgusting service. DON'T waste your time.

My hairdresser Laurie is fabulous and creative and I lovey hair every time. This last one is my favorite. For her I give 5. But the beauticians need work. They cancel often, rebook and keep you waiting because they forgot and at best are overbooked but the newest girl Janeth is great at waxing but poor at customer service. She get 2.5 as I am trying to find somewhere else to go.

Been going for years, phenomenal place. Had several difference services and always above and beyond. The owner is wonderful, the place is well run, everyone is friendly. I've recommended to many of my friends and family

This establishment is very well decorated and maintained. The staff was very friendly and welcoming. I had an idea of something I had liked and she did exactly what I asked. The nails were perfect shape and form. Overall very impressed with my first appointment, will definitely be coming back in the future!!!

Honestly, I’ve been going for the last nine months. My hair was pretty damaged from bleaching so I went short in the beginning of summer. I’ve been growing my hair out all summer long. There was still some broken pieces so we had been doing aline lobs. Last time I went, she butchered my hair. I’ve never been more embarrassed in my life. I went back to show the manager Kristen who tried to fix it a little bit you can’t. It’s the most masculine, botched hair cut. I’ll be wearing a wig for a year.

Had an awful experience!! My friend & I went for a pedicure for her birthday and the procedure on how they do it is horrible!! I would have gotten a better process at Walmart for a lower price with a comfortable seats!! The staff doesn’t even know how to deduct an amount from the gift card & end up paying more. I will never go back there!!!