Bank of Nova Scotia Magrath

I have banked with Scotia bank for over 25 years and now all of a sudden they're letting anybody and everybody hack into my account and take money that they don't have permission to take. Even though we proved that the money was taken illegally they don't care they're still not going to give us back our money. do not bank with Scotia bank. they will just give your money to anybody who says they can take it even if you have proof they do not have permission to take it.

Really poor service. Scotiabank seems to not want to send paperbills. This is the third time I have brought it up with them. And once again treated in a condescending way. By a low service employee. Cannot even respond I figured that would be the way they handled problems why would they be different now? Thank goodness I basically left there because of the poor service I received from them in 1995. Other than one small account I left there I have had nothing to do with them and I have been much happier at the local credit union. Cannot even send paper statements they did that on there own accord. I guess just one more time an employee received a bonus for saving the company money and did the action without notice to me and without consent. This bank is terrible no wonder there place in the top five banks has dropped. I will laugh the day national bank is ahead of them and they will be number six when that happens only two more places to drop. Lol.

I had a very bad experience at his location, I will be pulling my accounts from this institution and going forward with another bank as the service that they provide is very very poor. I reached out to the branch manager to call me back and she refused, and instead had a very rude customer service manager phone me who I had dealt with in store and again she was very rude on the phone and they were willing to do nothing to help me during one of the toughest times. I would not recommend any one go with scotiabank, they are not in it for the people or the community. Very disappointed after 11 years with them.

Absolutely terrible customer service, the manger is so rude the teller Megan is so rude. They refused to release a certified bank check to me. I have been with them for 5 years. Terrible terrible place to have as your home branch Uopdate they have sent a letter cancelling all my accounts and kicking me out of their bank because of this review and all my complaints I took with head office

So after so many issues with scotiabank I've finally moved banks and everything I've ever had with scotia over 11 years to the other bank, but I finally had time to go in today to close my accounts and didn't they charge me 16$ for it being the 8th of the month meanwhile on the 30th they already took that fee so they double charged for it because they are scammers. A d the customer service manager there is terrible she has no respect for anyway besides herself, is very snarky and is very unhelpful. Along with the branch manager of this location, I recommend anyone having issues with scotia to leave, its not hard, a bit of a pain yes but totally worth it to be valued at your bank of choosing. Will never be recommending scotia to anyone I know and will be advising anyone with scotia to pull out before they screw you.

The lady working wouldn't cash my $100 cheque and I've been with Scotia Bank for 16 years she was very rude and tried to put a 5 day hold on a $100 cheque. I would not recommend doing business here!!

If you like being condescended to, having your motives questioned about how you spend your OWN MONEY, and a solid lack of common sense this is the bank for you!! Unbelievably terrible. Will never set foot in here again thanks to not one but multiple horrendous experiences. Scotiabank corporate should be investigating this branch. Went to another branch in the city and they completed my transaction with a smile and not a single question.

worst bank out there denied me depositing a paycheck n tried to tell me i have never deposited paycheques from this company before wich is untrue because i have deposited at least 3 paycheques at this branch without a hold or any issues till today

worst experience they don’t know anything about banking I have deposit DD and they don’t have answers how many days will take to deposit.Manager also seems like very rude with service .

I came with the same problem twice but this time the lady in the desk was so rude. Didn’t help me out what i asked about. Even though she was rolling her eyes which was so disappointing as a customer to ask for help.