Bank of America Financial Center

Waited 30 minutes to talk to a clueless bank manager who didn't know what a EE savings bond was and wouldn't let me open an account. I walked over to Wells Fargo and got it done in 5 minutes.
1 7 years ago (22-03-2018)

I have been a Bank of America customer for many years and I regret the day I ever walked through the door of this location. The branch manager is a spineless idiot with poorly trained tellers to do her bidding. Any qualified banking personnel in this city must work for US Bank. I was misinformed regarding the hold on some checks I deposited. The paperwork I received only put a hold on one of the checks when in fact they put a hold on all of them. Then to compound the problem they but an additional $33,000 hold on the account effectively tying up all of my funds even the money that had been in the account for months. The bank manager said this was a "back room hold and she coul remove it but she wasn't going to do so". Refer back to my previous US Bank comment. Additionally, I think the DEA would probably be interested in the large amounts of cash that were deposited while I was there on Friday 4/21. You would not expect those kind of deposits in this neighborhood. Possibly she is working with certain organizations in a little cleaning effort.
1 8 years ago (25-04-2017)

Really need to crosstown ALL staff to help customers in line. Only 2 tellers to do anything you can't do by machine while others stand around. I didn't have to wait too long today, fortunately. In the past, at least 20-30 minute wait. The teller today was very friendly and helpful.
2 8 years ago (01-04-2017)

Never bank with Bank of America. They are truly Bank of Deceit of America and I'm serious. I opened a Core checking account with them two months ago and the fine print said they won't charge me Maintanance fee if I 1- direct deposit $250 or more in a month 2- if I maintain a balance of $1500 on my bank. I met both criteria but guess what? They still charged me $12 Maintanance fee. I called them to know why . Their answers were worse than the explanation I was expecting. They said the direct deposit has to be $250 lump sum or more. I'm self employed limo driver so my employer which is Square sends direct deposits everyday's sales on my account which is normally less than $200 a day but still will total more than 3K a month of direct deposit. So since my lump sum is not $250 or more, according to Bank of Deceit of America, I'm not eligible for Maintanance fee waiver. WHAT A SCAM BANK? NEVER WILL I EVER BANK WTH THEM AGAIN. NEVER👎🏻
1 8 years ago (01-05-2017)

The Relationship Manager Bill Preston is a great banker. He has helped myself as well as my fiance increase our credit scores by using credit karma. We have both improved our scores over 40 points in less than 5 months time. This location offers a warm welcoming feeling. You will love Bill and this location!!!!
5 8 years ago (02-08-2016)