Auburn Community Hospital

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About

Auburn Community Hospital is a not-for-profit, 99-bed acute care facility located in Auburn, NY.

Story

Founded in 1878 by a group of community-minded individuals who recognized the growing health care needs of Auburn and Cayuga County, the original 13-bed hospital was called Auburn City Hospital, located at the current site on Lansing Street.

ACH is the sole provider of acute and general hospital services in Cayuga County and the surrounding areas, located in the Finger Lakes region of Central New York.

Our mission is to provide compassionate quality care to our community. Over 95% of the physicians on staff are board certified in at least one specialty.

Mission

Our mission is to provide compassionate, quality care. We achieve our mission by:
-emphasizing patient-centered health care, whether acute, outpatient or preventive care;
-continuously improving the delivery and quality of care;
-enhancing the health status of the community; and
-optimally applying physical, financial and human resources, creating necessary alliances and partnerships

Address: 17 Lansing St, Auburn, NY 13021, USA

Phone: (315) 255-7011

Website

State: New York

County: Cayuga County

Zip Code: 13021

Update Info

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Reviews

Based on horrible reviews I didn't want to come to this hospital, but I was in so much pain that I didn't think I could make it into Syracuse. Surprise. I got excellent care. First the ER where doctors, nurses, and staff were professional, efficient, caring, and friendly. Then in the medical wing where I found the same care. My treatment was thorough, high quality, and every one was committed to caring for me. Kudos to all, but especially Courtney, Brittany, Karysa, and Liz. Thanks Dr F. in the ER,  you were great.

 8 years ago (18-10-2017)

I couldn't agree more that their should be a zero star option... I have had the misfortune of having to be at that hospital with loved ones friends or myself. 
  Nurses are rude and nasty and lack professionalism and in a lot of cases lack intelligents. I've worked in health care for several years and I have never given poor unprofessional or substandard care. We all have our own life stress. It does seem that much of the nursing staff should be required to undergo psychotherapy for their personal hang ups. Of course their is always an option for a career change. 
    Even though I highly recommend you seek quality medical care elsewhere if an emergency occurs please pray to God it happens on days. I have few excellent nurses. Notice I said a few. I do believe that this has been internally acknowledgement bec the later it gets the worse staff gets. 
   I could write a book on that facility so I'll stop here.... My step mother was in the ER in need of stitches that after she had bled for so long and still got no help we ended up going to a veterinarian we knew well and was stitched in a matter of minutes.

 8 years ago (04-08-2017)

If I could rate this place a zero I would!!! Staff left me lying in blood for hours and my newborn covered in afterbirth uncovered or dressed for hours before bathing. Room was ice cold with constant draft. 80% of the staff were extremely rude and the amount of care is minimal. This was my fourth child and my only at this hospital I would go the extra distance to go to Syracuse or Oswego hospital and feel much more comfortable.

 8 years ago (15-05-2017)

Depends on the time and day. Hit and miss with the staff. June 9th 2017 i got dismissed from there after my first surgury had to stay the night. Over night staff was okay for the most part. The nurse that day came in acting as though she knew best. Over the morning and overnight staff. Didn't listen or help me get my seizure meds claiming it not being in my files. i had to find it in order to take it. After already moving so much and in pain. Then took a while to get me pain meds so i could bare the pain to get dressed and leave.

 8 years ago (31-07-2017)

If I could give this place no stars at all I would. If you have an emergency or just need to get looked at, I highly suggest going somewhere else. No one here listens to what's wrong and don't do a damn thing to help. I've been here twice now for an injury, e month apart! And they told me I was fine and sent me home both times. It's a waste of time and if you are really looking for help, never come to auburn.

 8 years ago (15-05-2017)

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