Reviews
Experienced terrible service right from the start! I wanted to buy a membership and I called to ask a couple of simple questions. The phone was picked up by a reception employee, as it turned out later, by the name of Gerardo. He was not able to help, moreover, he spoke very disrespectfully, constantly interrupted and spoke at the same time with me. In the end, he completely hung up without listening to me! I called back to find out his name and to clarify what made him talk like that and he continued in the same manner, taunting and chattering after I started talking... I am well aware that the level of customer service in sports facilities is rarely high, but management should pay at least some attention to this! Moreover, they position themselves as an above-average class gym. What is the point for a business in the cleanliness of the premises and the variety of athletic machines, etc., if the customers do not even reach and could not be convinced of this after such initial communications??
Really nice place. Come here to workout or freeze to death as the thermostat is set on minus 42. Bring a hoody, make a fire of a workout and you might survive. Winter is not coming, winter is here.
I would say one of the best gyms in Quebec. They have state of the art machines, machines you normally would not see at other gyms. The facility is super clean. It is a large establishment with the ability to accommodate a ton of members. I have not been been during peak hours, but the place is relatively calm. However, it is one of the pricier gyms. If the price point is not an issue, its the place to be since you are surrounded by serious like-minded members who are courteous.
One of my favorite locations. The staff keeps the place neat and clean, they always did even prior to covid.
Likely the best gym in Laval. It's pretty crowded but thankfully there are tons of machines / free weights so you'll never be waiting after someone. Staff is smiling and nice, and the locker room is pretty clean and well maintained.
OUTSTANDING CUSTOMER SERVICE BY ANN-MARIE VANDAL I want to thank Ann-Marie Vandal for her outstanding customer service at Atlantis Gym, Ann-Marie thank you so much for your outstanding customer service, I greatly appreciated your assistance, many thanks.
Excellent facility, equipment is well-maintained and I find it to be of high quality compared to other commercial gym. The only downside are the showers, see for yourself. Beside that, best gym in the area.
Amazing atmosphere, exceptional instructors!
I had a 3 month stay in Laval and went to Atlantis, it's a great gym. Lots of space, and machines, well ventilated, and plenty of parking. It's just an easy place to work out.
I've seen reviews on the staff being rude. I haven't had that experience but I could see why it would affect there rating. But rude staff or not, the equipment that this gym provides is completely unmatched. Hand down the best gym in all of Montreal