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Aritzia

  1. Ottawa
  2. Ottawa Women's Clothing

Reviews, get directions and information for Aritzia

Aritzia
"Aritzia is an innovative women’s fashion retailer. Each season, we curate a unique collection of beautifully designed clothes that are on trend, high quality and of good value. Our clothing, distinctive store design and personalized customer service are the core of what we do. We develop our own brands, treating each as an independent label with its own creative team and aesthetic. As a group, they have a few things in common: an effortless appeal, a focus on fit and an of-the-moment point of view. We sweat the small stuff. It's why we search out the best mills and factories around the world. It's why we consider and reconsider every last seam, pleat and button. It's why our clothes look and feel so good."
Address: 100 Bayshore Dr Bayshore Shopping Centre, Ottawa K2B 8C1, ON, CA
Phone: (613) 726-8257
State: ON
City: Ottawa
Zip Code: K2B 8C1


Opening Hours

Monday: 09:00-21:00
Tuesday: 09:00-21:00
Wednesday: 09:00-21:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Saturday: 09:00-21:00
Sunday: 10:00-18:00

Update Info

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Reviews
As a husband, shopping here is awesome. My wife can freely look around while I keep myself occupied playing their cool retro arcade game. If I need to relax and have a seat, there's plenty of seating available both in store and in the change room. It's built for a couples shopping experience. Sometimes we're in and out of the store. Other times we're in there for much longer, which is great because I get a lot of down time. I definitely recommended shopping at Aritzia for husbands who want to support their wife's but from a distance.
Would give 0 stars if I could, but anyways. At least the quality of the clothing is good, because the customer service is the worse I’ve ever seen. The girls who work here will downgrade you, and make you feel like you shouldn’t be in the store or buy anything from it. They should seriously either hire more friendly staff, or change the store policy towards client service, because it is downright ridiculous.
big shout out to Natasha who helped my partner feel comfortable trying on and buying his first skirt. he's a cis-gender man who's exploring different fashion expressions/challenging his biases and a brown skirt caught his eye. Natasha started a fitting room for him and made him feel very welcome and encouraged. stellar service, thank you so much!!!
usually have a great experience here! yesterday a blonde girl wearing jeans, working the change rooms was very helpful in finding me the sizes of pants i wanted and placing an online order as i didn’t know how to! it is costly here, however they have great quality clothing and i always find myself coming back/reccomending this place to friends. the manager is also very sweet. they do not have all sizes in stock which is often saddening, but that is to be expected witha. store like this:
1 I hate that there are there no mirrors in the change rooms. Can’t I privately try on clothes without having to walk out and show everyone what they look like? Also, why are men allowed to sit in the room with the mirrors. They are able to see girls change or try on transparent clothing/clothing that may not fit properly 2 you should label the entrance to the line
It’s a shame how this store chain treats some people, including myself, which I can only assume is because I am a visible minority. I have been shopping there because of the quality of their clothing. I have shopped in their stores in Montreal and Ottawa and I am constantly ignored, served after people coming in the store after me. I recently visited the Bayshore store in Ottawa because the girls at the Rideau centre store are rude to me when I go there. And despite standing in line for a long time and waiting for the cashier to serve me, she decided to first serve a lady who she saw had skipped the line. That lady was not a visible minority. This is only one instance of multiple similar experiences that I have had at Aritzia. I will no longer be shopping there and I will make sure to spread the word.
The quality of service is inconsistent. Some sales girls are adorable and will do anything to help you find stuff and others are not so helpful and give you half of the info. I have come to appreciate Aritzia style more and more although I am much older than the typical client. Collective change rooms are annoying and although I don't care anymore for how people see me, I do feel for insecure teens and young adults who have to expose their flaws to anybody around, including men or whoever is sitting there, having nothing else to do than watching girls trying on clothes. Please install mirrors inside the changing rooms, is it that complicated?
Aritzia Bayshore The staff in this store are rude and unprofessional. The staff pick and choose who to help and not to help. A performance review was given in the middle of the store one time when I was in and it was demeaning to the recipient.I am not sure why the staff are so snobby. It is ridiculous. I would rather shop online or have self checkout to avoid the staff in this store. If this is the best staff you can find I feel sorry for the owner!
i wish i could give zero stars. this location is horrible. the workers did not acknowledge my presence. i walked in and was given a death stare… i was not greeted nor was i asked if i needed any help. the store was not busy probably because people avoid coming here. i found the items i was looking for myself and was ready to check out. i was waiting in line for about 5 minutes and finally they told me the line was on the other side of the counter to the left. i was standing to the right. that would’ve been good to know when i first lined up as about two other customers were served. there were also no signs. the customer before me had 4 workers on the same till serving her. do you really need 4 workers to check out one person???? at the other open till, there were two workers talking and they didn’t even say anything or help any customers. after waiting an additional 10 minutes, i gave up and left the store without purchasing anything. this store needs customer service training as it is absolutely atrocious. there were also probably 3-4 other staff walking around the store, so you cannot even blame them for being short staffed. you know those tiktoks where people make skits about the poor customer service at aritzia? that is exactly what happened here. not sure if it was blatant discrimination due to being a visible minority, as we were the only asian people in the store at the time. coming from toronto where the associates are so kind and helpful, this aritzia was the absolute worst i have ever set foot in. thank goodness i don’t live in ottawa.
Love shopping here! Maria picks out great options for me and gets to know what suits well for my body type. Like having my own stylist :
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