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Reviews, get directions and information for Arby’s

Arby’s
"Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads."
Address: 15765 S Harlem Ave , Orland Park 60462, IL, US
Phone: +1 708-549-3420
State: IL
City: Orland Park
Zip Code: 60462


Opening Hours

Monday: 10:00-00:00
Tuesday: 10:00-00:00
Wednesday: 10:00-00:00
Thursday: 10:00-00:00
Friday: 10:00-00:00
Saturday: 10:00-00:00
Sunday: 10:00-00:00


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Reviews
We were in Orland and stopped here for a quick sandwich. We haven't been to an Arby's in a few years. We were pleasantly surprised. Our order was fast, correct and the food was fresh and hot. Th cashier, who also took our order, cleaned tables in between orders. I was happy to see that the place is kept clean. She took the time to ask if we were happy with our meal. We were! Very pleasant lady and a nice experience. We will come back to this restaurant.
Stopped by at 6:05pm on a Friday evening during a dinner rush. Geniuses decided that would be a perfect time to close and re-open the cash drawer. Cars lined up in drivethru, people inside queued up in line before and after me. Cashier not making eye contact. Groaning and fumbling with drawer. Takes drawer to back office. Brings same drawer back up continues fumbling with register and not acknowledging anyone. Seeing no chance for progress, I left and went to McDonalds. It took time but probably 4 times the staff interested in serving and getting people on their way.
Employee Latosha was rude as hell. Keep rushing me with my order. Keep saying "what else" and "that's it". Like lady if you don't like your job then idk what to tell you. Don't rush me b.c. you dont want to be bothered with customers. Wasn't even busy I was literally the only car in drive though. I understand you may be overwhelmed, but not when there's only 1 car on dive though. So ignorant.
Potato Cakes are back! I've missed them. They were hot, crunchy on the outside, and so nice on the inside. I'm told it is for a limited time. I hope they go back on the menu. Beef sandwich was really good, just the right amount of Arby's sauce for me. Fast, friendly and clean.
Placed an order online with a specific time for pickup. When we get there the order wasn't ready which wasn't a big issue because they were short staffed. When we got the order, my gyros was made wrong and the cook immediately corrected the mistake. No issue with that, it happens. Some woman comes out of the office with a poor attitude and stated that there was no mention on the ticket about removing the lettuce and tomato. The online receipt clearly stated No Lettuce and No tomato. She rolled her eyes like it was such an inconvenience to remove the items and when asked if there was additional meat added like requested, she said yes with an attitude. We get home and there was no additional meat. It wasn't like there was a lot of people waiting so we couldn't understand where her stress was coming from. Compared to the other fast food restaurants in the area, Arby's doesn't have that much traffic. Anyway, I won't go to this location again. Here's some advice to the woman with an attitude, if you don't feel like working, call off. With so many other options in the area she should be happy that someone chose to come to her place of employment. Since she's not, we will go to another location in the future.
My Favorite Manager is Miss Rae... Energetic, Friendly a person who manages to be AllOver the establishment, to keep it tidy, Organized and running PerfectFood: 5/5
Pay attention to your orders because staff there aren't familiar with the menu and how it's written. Asked for a Roast beef gyro and got a gyro meat gyro yet the menu says Roastbeef , chicken or gyro meat. Beware.Food: 4/5
Me and my friend ordered our food and it was good but the service was very rude. New Review I ordered a 9pc nugget and only got 8pc and when I asked about it and they told me rudely "they can't do anything about it"Food: 5/5
They need more help in the store. The staff was overwhelmed. But the Wagyu burgers is the best..Food: 5/5
Most of the sauce dispensers were empty and dirty. Staff seemed out of it. Food took a while but was okFood: 3/5
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