Ann-Louise Jewellers

We purchase an engagement ring from this location. I had the pleasure of dealing with Bob who spent a long time with us allowing me to try on different rings and giving us all the details of each one. Not once did I feel rushed or as if he was running out of patience. He made the experience enjoyable and fun which allowed me to feel comfortable and certain of the one I wanted.
8 years ago (23-03-2018)

My wife stopped at this store at the Bay Centre while I was on my phone outside the store dealing with a cell phone problem. My wife was talking with a blonde-haired clerk in her late 40’s or 50’s (didn’t catch her name) as she was looking for a Pandora charm for our daughter. As I was talking on the phone my wife stepped outside the store to get my attention that she had found a charm that she would like to purchase for our daughter and as I turned to enter the store and help decide on the choice I looked at the sales clerk who just glared at me and shook her head condescendingly. I suspected that that was her way of signaling her disapproval of me talking on the phone outside her store but I thought ‘this is the way you treat customers or potential customers’? I wanted nothing to do with her or her store (lots of jewellery stores out there) so I signalled my wife that we should leave and announced to the clerk that I had no desire to do business with a sales rep who disrespects clients like she did. Unfortunately, my wife didn’t catch the full story and purchased the charm from this rep but when I explained what happened my wife returned the charm for a refund. Won’t be doing business with them at all!!
9 years ago (01-12-2017)

My husband and I received great service from Loretta who is knowledgeable and personable. Loretta comes from a long line of professional jewellers and is a credit to Ann Louise.
8 years ago (07-02-2018)

Wonderful staff. Dealt with Val and Lynn to purchase my fiances engagement ring as well as her wedding band. Prices are very reasonable as well!
9 years ago (10-10-2017)

One of the lady's came off as kind of snobby and like me and my boyfriend weren't worth her time. The other lady was nice. However, I would not recommend buying any jewelry from Ann Louise or Pandora. They sell over priced, cheap quality jewelry. My boyfriend bought me a ring there and it has broken 3 times! We can't get it fixed again because they are asking for $100 which is 1/3 of the price and that is ridiculous.
10 years ago (08-12-2016)