AmericInn Hotel & Suites Delafield

Good hotel for the price. The room was clean. There was good water pressure. The bed was comfortable. The employees were friendly. The hot tub is being removed, but the pool was nice. The breakfast room is tiny.
7 years ago (26-09-2017)

We toured this hotel in December because we were coming from out of state for a convention this month. At the time we toured we double-checked to make sure they allowed pets as we have a small dog with a crate. They assured us they did have pet rooms available. When the rooms were booked early this year, we again verified that we could bring our dog and they said it was a $25 per night pet fee. So we reserved three rooms. We are now here from Texas and they are telling us we cannot have a pet at all. That is unacceptable since we were very clear about the pet and they assured us that we could bring the pet. Thankfully we were able to find three nice rooms at another hotel chain and canceled the rooms here. We will never stay at this hotel ever. There was a special note on a reservation saying we had a pet. If they changed their policy, they should have told us ahead of time. Not when we finally got to town. They would not even compensate our room price for their inconsideration. VERY POOR business practice.
7 years ago (03-08-2017)

The location seems obscure at first, but it is close to Walgreens and Target. Staff was nice and the breakfast tasty. The room was clean and cozy.
7 years ago (26-11-2017)

Staff was very helpful and friendly. The rooms were very clean and met my needs. I will stay there again when in that area.
7 years ago (07-11-2017)

The room was pristine and comfortable with full climate control and ample fridge space. A great variety of live and on-demand TV was also available. There was plenty of hot water, but beware that the faucets tend to run particularly hot. The bedding was clean, plush and very relaxing. The hotel is not far from any local amenities we could have needed.
7 years ago (02-07-2017)