South Bay Veterinary Hospital
3013 km
Our dog and 2 cats are current clients at South Bay Vet. Our dog has had some fairly ...
Reviews
Horrible customer service. Called with a question about flea treatment for my vaccinated and neutered cats. From the moment the call was answered the tone was angry and confrontational. One woman talked to me on the phone while another screamed at the 1st lady and I in the background of the call. I was told, "In order to get flea treatments for my cats, I needed to bring in my cats and proof of all shots", which seemed normal. Then came the kicker...They then told me that if they decided my cats weren't up to date on their shots, I would have to immediately buy the missing shots off them or they would report me to the SPCA!!". When I tried to find out what shots were needed to be up to date, I was told I would have to bring my cats in for a $65 exam to find out!! This is extortion and my family will not support a business run/staffed by loudmouth bullies.