Ageless Spa & Boutique

Great staff and atmosphere! I had a fantastic illumination facial by Laine, and I cannot wait to go back!

Professional and polite staff. I called last minute to schedule and appointment. The staff memeber I spoke with looked at the schedule to see if there was a time they could get me in thar day. Due to restrictions because of the health pandemic they were booked and could not get me in. I appreciate the staff taking the time to see if they could squeeze me in. I will be making a future appointment. Professionalism and good customer service goes a long way.

I live 30mins from elmira. I was trying to get a some giftcards. Checked the company website for hours of operations and they stated they were open from 9:30am-6pm. Showed up to this location at 5pm. Their lights were on but doors were locked, i tried to call the store to see if there was a change... straight to voicemail. I even saw someone inside the store and they ignored me. Called the next day, they verified their store hours were 9:30 - 6pm. I called the operation manager for them to basically tell me I was at fault for not calling before hand even though their hours of operation was 9:30-6pm and got hung up on. I honestly don't know how this business is even in operation. I felt like I did what i was suppose to do as a customer and looked at the website for operation hours, but got no accountability from management for misleading info on their website. By the reviews they seem to have poor operations from this business. I would take my services elsewhere and safe the hassle and headache of dealing with the poor customer service and management.

I got had a message there 1 time. When called to book another appointment I was told the therapist moved to another spa. Booking an appointment online today was a disappointing no go. After 5 emails it seems none of their ala cart services are available. I was treated like an inconvince not a client. It will be interesting to see how long this no star rating stay posted.

I come here for my Brazilian waxing and every girl I’ve been scheduled with has been amazing, even with different techniques. They all know what they are doing, very friendly, very professional, and in a convenient location in the mall as I work at a salon on the other side! If you work in the mall they offer an employee discount! Calming atmosphere and easy scheduling with reminder texts sent right to your phone. This is the only place I go now.

Haven't been there yet I'm sure the professionals who are there are good at what they do. My husband was charged 2 times. Once when he purchased an hour for me for my birthday then again 3 days after and it's a hassle to get our money back for the second charge. There isn't anything in your computer that a second time he was charged. So he has to go up there to show proof if the second charge. I will change my stars if this is fixed if it isn't fixed I will not be coming to get service from your place. Thank you.

Had an amazing couples massage here. If you are considering having one I highly recommend you do but fair warning you will want to become regular clients. I highly recommend Kendra and Rachel for any massage you choose. Enjoy!